Ana Lilia Hernandez
Paramount,CA
Summary
Reliable Shipping Clerk promotes productive warehouse functions to meet goals and satisfy customer needs. Excels at managing fast-paced work, inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities.
Overview
18
18
years of professional experience
Work History
Shipping Clerk
Fast Trucking
10.2019 - 04.2023
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
Supervisor
NRT
02.2012 - 05.2019
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Evaluated employee performance and coached and trained to improve weak areas.
Manager of Production
EC Design
04.2005 - 09.2012
- Enhanced product quality by enforcing strict quality control measures and providing staff training.
- Increased overall productivity by implementing effective time management strategies and prioritizing tasks.
- Managed a cross-functional team to achieve consistent on-time delivery of products, ensuring customer satisfaction.
Education
Associate of Arts - Accounting
ITCOSE
Guadalajara,Jalisco06.1995
Skills
- Teamwork Abilities
- Problem Solving
- Record Keeping
- Time Management
- Adaptability
- Attention to Detail
- Organizational Skills
- Teamwork and Cooperation
- Effective Communication
- Materials Inspection
- Critical Thinking
- Order Management
- Customer Service
Timeline
Shipping Clerk
Fast Trucking
10.2019 - 04.2023
Supervisor
NRT
02.2012 - 05.2019
Manager of Production
EC Design
04.2005 - 09.2012
Associate of Arts - Accounting
ITCOSE
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