Analisa Fleming
Fishers,IN
Summary
Experienced and enthusiastic Sales Professional with a track record of success across a wide range of industries including customer service, B2B sales, residential sales, and commercial sales environments. Skilled at guiding clients through product options to meet their specific needs and objectives. Possesses strong communication, exceptional interpersonal, and problem-solving skills. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals.
Overview
10
10
years of professional experience
Work History
Residential and Commercial Sales Consultant
Precision Door Service
2021.05 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Customer Service Representative
Precision Door Service
2019.04 - 2021.05
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered a constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Scheduled and managed technician schedules
Beverage Specialist
Thunderdome Restaurant Group
2018.07 - 2019.04
- Mentored junior staff members, fostering a collaborative work atmosphere conducive to learning and professional growth.
- Boosted revenue by expanding the establishment''s selection of premium spirits and specialty cocktails.
- Maintained a clean and safe work environment by adhering to strict sanitation guidelines and safety protocols.
- Forged strong relationships with local distributors resulting in exclusive access to limited edition releases.
Beverage Specialist
Big Onion Hospitality
2014.08 - 2018.06
- Organized special events such as tastings or pairings, attracting new clientele while showcasing unique offerings.
- Developed a comprehensive training program for new staff, resulting in improved product knowledge and increased sales.
- Spearheaded a successful beverage pairing program that complemented menu offerings, enhancing overall dining experiences for guests.
- Collaborated with the marketing team to create promotional materials and events, driving foot traffic and brand awareness.
Education
Bachelor of Science - Psychology
Marian University
Indianapolis, IN06.2025
High School Diploma -
Westfield High School
Westfield, IN06.2010
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
Timeline
Residential and Commercial Sales Consultant
Precision Door Service
2021.05 - Current
Customer Service Representative
Precision Door Service
2019.04 - 2021.05
Beverage Specialist
Thunderdome Restaurant Group
2018.07 - 2019.04
Beverage Specialist
Big Onion Hospitality
2014.08 - 2018.06
Bachelor of Science - Psychology
Marian University
High School Diploma -
Westfield High School
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