Analisa Romero
San Antonio,TX
Summary
Dynamic and detail-oriented professional with extensive experience at Nova Head Spa, excelling in client interaction and administrative support. Proven ability in appointment scheduling and inventory control, complemented by strong organizational skills. Adept at enhancing customer experiences and maintaining operational efficiency in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Manager
Nova Head Spa
San Antonio, USA
09.2025 - Current
- Welcomed visitors at the front desk, providing them with necessary information.
- Answered incoming phone calls, addressed client inquiries, and booked appointments to enhance customer experience.
- Managed front desk area, maintaining organization and presentation to create welcoming environment.
- Assist with scheduling appointments and managing calendars for staff members.
- Maintain and organize files, both physical and digital, ensuring easy access to information.
- Provided administrative support through clerical tasks including data entry, document preparation, and upkeep of spa cleanliness.
Inventory Control Specialist
Nordstrom Rack
San Antonio, USA
07.2023 - 08.2025
- Received and unloaded freight, unpacked and delivered merchandise to selling departments, ensuring timely availability for customer access.
- Provided support for store operations, including setup of special events, organization of backroom, execution of markdowns, and relocation of store fixtures to optimize space.
- Assisted in maintaining cleanliness and organization of selling floors and stockrooms to enhance shopping experience.
Stock Manager
ALDO Group
San Antonio, USA
04.2022 - 05.2023
- Conducted regular inventory checks to ensure accurate stock levels.
- Organized stockroom to maintain efficient inventory management.
- Managed shipments to ensure timely delivery of products.
- Rearranged product displays to accommodate new inventory arrivals.
- Applied markdowns to products to clear seasonal inventory.
- Set prices for products based on company guidelines and market trends.
- Processed customer orders accurately and efficiently.
- Assisted customers to enhance shopping experience and address inquiries.
Sales Associate/Stocker
5below
San Antonio, USA
11.2021 - 03.2022
- Provided assistance to customers with inquiries and purchases, ensuring a positive shopping experience.
- Managed cash registers to facilitate smooth and efficient transactions.
- Stocked and organized items on shelves to enhance product visibility and accessibility.
Kennel Technician
Camp Bow Wow
02.2021 - 03.2022
- Care for boarding/daycare dogs.
- Administered medication to dogs according to veterinary prescriptions.
- Administered meals based on dietary guidelines and schedules to maintain health.
- Bathed dogs to maintain hygiene and comfort.
- Supervised playtime for dogs to ensure safety and socialization.
- Cleaning of cabins and disinfecting.
Zoo Retail Associate
Picsolve
San Antonio, USA
02.2020 - 03.2020
- Greet guests.
- Work cash register.
- Captured high-quality images during events to showcase guest experiences.
- Enhanced images with editing software to improve visual appeal and clarity.
Sales Associate
Journeys
San Antonio, USA
07.2018 - 12.2018
- Guided customers in selecting shoes and merchandise to enhance shopping experience.
- Processed customer transactions at cash registers, ensuring accurate and efficient service.
- Greeted guests upon store entry to create welcoming atmosphere.
- Managed incoming and outgoing shipments efficiently.
Education
High school diploma -
Alamo Heights High School
San Antonio05-2020
Associate of Arts - Arts
San Antonio College
San AntonioSkills
- Appointment scheduling
- Client support
- Administrative support
- Customer greeting
- Data management
- Microsoft Excel and Word
- Google Docs and Microsoft Outlook
- Attention to detail
- Task prioritization
- Service management
- Merchandising and retail sales
- Photography and cleaning experience
- Animal handling and grooming
Certification
Driver's License
Languages
English
Timeline
Front Desk Receptionist/Manager
Nova Head Spa
09.2025 - Current
Inventory Control Specialist
Nordstrom Rack
07.2023 - 08.2025
Stock Manager
ALDO Group
04.2022 - 05.2023
Sales Associate/Stocker
5below
11.2021 - 03.2022
Kennel Technician
Camp Bow Wow
02.2021 - 03.2022
Zoo Retail Associate
Picsolve
02.2020 - 03.2020
Sales Associate
Journeys
07.2018 - 12.2018
High school diploma -
Alamo Heights High School
Associate of Arts - Arts
San Antonio College