Analise Buker

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Updated Excel Spreadsheets with information regarding accounts that owe balances.

• Answered central telephone system and directed calls accordingly.
• Confirmed appointments, communicated with clients and updated client records.
• Resolved customer problems and complaints.
• Managed multiple tasks and met time-sensitive deadlines.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Corresponded with clients through email, telephone or postal mail.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.