Analise Delgado
Gainesville,FL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Catering Server
Sodexo Live Catering Department
09.2023 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Arranged linens and table settings according to seating plan and event theme.
- Cleared dishes and glassware quickly following each course.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Front Desk Sales Associate
Glo Tanning
04.2022 - 12.2022
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Accociate
Orange Theory
02.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Hostess
Bavaros
02.2021 - 12.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Hostess
Frescos
01.2020 - 02.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Tampa Catholic High School
Tampa, FL05.2023
Skills
- Cleaning Skills
- Guest Satisfaction
- Food Safety
- Operational Efficiency
- Hospitality and Accommodation
- High-End Event Experience
- Warm and Friendly
- Transactions and Cash Handling
- Conflict and Complaint Resolution
- High Energy
- Team Player
- Leadership Skills
Accomplishments
- AP Seminar and Research Certificate.
- President of Future Business Leaders of America club.
- First place winner of the district FBLA competition, two years in a row.
- Raced in the Jr. Olympics for Sailing.
- Varsity Cross Country Freshman year of High School.
- Word and PowerPoint Certified.
- Two years of Community Service at the Tampa Humane Society.
- Involved In RCIA which is a club that allows adults to get baptized into the Catholic faith.
Timeline
Catering Server
Sodexo Live Catering Department
09.2023 - Current
Front Desk Sales Associate
Glo Tanning
04.2022 - 12.2022
Sales Accociate
Orange Theory
02.2022 - 09.2022
Hostess
Bavaros
02.2021 - 12.2021
Hostess
Frescos
01.2020 - 02.2021
High School Diploma -
Tampa Catholic High School
Similar Profiles
James CaloJames Calo
Operations Manager, New England Aquarium at Sodexo Live!Operations Manager, New England Aquarium at Sodexo Live!
Kiara SantanaKiara Santana
Pastry Cook at Sodexo LivePastry Cook at Sodexo Live
Cambria TrimbleCambria Trimble
Production Cook at Sodexo LiveProduction Cook at Sodexo Live