ANALISE PICKARD
Nashville,TN
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Has worked customer service jobs since high school. Hardworking and reliable with strong ability in customer service and task management skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Telephone Research Interviewer
Belmont Engagement Center
01.2023 - Current
- Followed call center protocols when notifying participants of call purpose and use of information.
- Gathered data and insights from participants during telephone interviews.
- Displayed excellent customer service when greeting customers and accepting donations.
Interpreter for Museum
Belmont Mansion
11.2022 - Current
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Built personal relationships with guests to promote positive experiences.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
Retail
Learning Express Toy Store
09.2021 - 08.2022
- Established relationships with key retail accounts.
- Cultivated relationships with key decision makers in leading retail chain accounts, achieving sustainable partnerships with retail buyers.
- Recommended retail products for at-home use.
- Tagged and prepared new merchandise for retail sales.
Creative Assistant
Camp Pixel Project
03.2016 - Current
- Used InDesign, Adobe Illustrator and Photoshop to create design ideas.
- Utilized Adobe Photoshop and Illustrator to design and create informational flyers and advertisements.
- Worked with children of varying age, interest, skill, and developmental levels.
- Utilized Adobe Illustrator and Photoshop to create consistent, quality appearance to implement into software.
Education
Bachelor of Arts - Music Business
Belmont University
05.2026
Skills
- Photoshop, Lightroom, Photography
- Basics of Pro tools
- Attention to Detail
- Building Customer Loyalty
- Excellent Written and Verbal Communication
- Exceeding Customer Expectations
Timeline
Telephone Research Interviewer
Belmont Engagement Center
01.2023 - Current
Interpreter for Museum
Belmont Mansion
11.2022 - Current
Retail
Learning Express Toy Store
09.2021 - 08.2022
Creative Assistant
Camp Pixel Project
03.2016 - Current
Bachelor of Arts - Music Business
Belmont University