Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terry Haywood

Gary,IN

Summary

Resourceful Footwear Manager known for high productivity and efficient task completion. Specialize in inventory management, sales strategy development, and customer service excellence. Excel in communication, leadership, and problem-solving to enhance team performance and achieve sales targets. Seasoned Footwear Manager with significant experience in overseeing all aspects of footwear operations including inventory management, staff training, and customer service. Possess strong leadership skills, adept at fostering a positive work environment that encourages team collaboration. Demonstrated ability to make strategic decisions that positively influence sales and customer satisfaction. Proven track record in improving store metrics through effective merchandise presentation and promotion strategies.

Overview

8
8
years of professional experience

Work History

Telephone Research Interviewer

Wilkins Research
Chattanooga, TN
07.2012 - 02.2020
  • Conducted telephone interviews with individuals to collect data for research projects.
  • Assessed the accuracy of survey responses and identified potential issues or problems.
  • Developed interview scripts and questionnaires according to project specifications.

Footwear Manager

Dick's Sporting Goods, Inc
Whitestown, IN
09.2023 - 10/20/20
  • Created weekly reports on inventory levels, customer feedback, and sales performance.
  • Maintained accurate records of all orders, returns, and exchanges.
  • Developed and implemented training programs for sales associates to ensure proper product knowledge of the footwear department.

Education

High School Diploma -

Hamilton County High School
Ooltewah, TN
12-2006

Skills

  • Data Collection
  • Verbal Communication
  • Phone interviewing
  • Social Perceptiveness
  • Interview techniques
  • Client Relationship Building
  • Follow-up calls
  • Flexibility
  • Call handling
  • Information Verification
  • Survey Design
  • Research methodology
  • Confidentiality
  • Script adherence
  • Active Learning
  • Language proficiency

Timeline

Footwear Manager

Dick's Sporting Goods, Inc
09.2023 - 10/20/20

Telephone Research Interviewer

Wilkins Research
07.2012 - 02.2020

High School Diploma -

Hamilton County High School
Terry Haywood