Analisse Arrivello
Philadelphia,PA
Summary
Dynamic bilingual interpreter with a proven track record at Purple Communications, Inc., excelling in accurate translations and client support. Recognized for exceptional attention to detail and relationship building, I effectively facilitated communication in diverse settings, enhancing understanding and collaboration while maintaining confidentiality and professional ethics.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Interpreter
Purple Communications, Inc
Philadelphia, PA
06.2025 - Current
- Assisted in translating spoken communication between parties to ensure clear understanding.
- Facilitated effective dialogue by summarizing and rephrasing complex information accurately.
- Collaborated with team members to develop glossaries for industry-specific terminology.
- Engaged in active listening to capture nuances of conversations during interpretation sessions.
- Adapted quickly to different cultural contexts, enhancing communication effectiveness across diverse groups.
- Utilized interpreting equipment and technology to support seamless communication flow.
- Participated in ongoing training sessions to refine interpreting skills and knowledge of relevant topics.
- Provided feedback on interpretation processes, contributing to continuous improvement initiatives within the team.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.
Cook
Wingstop
Philadelphia, PA
08.2023 - 12.2023
- Prepared diverse menu items following standard recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Collaborated with team members to optimize food preparation efficiency and service speed.
- Monitored cooking processes to ensure food safety and quality standards were met.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Counter Cashier
Renzi's Pizzeria
Philadelphia, PA
12.2021 - 09.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with inquiries, providing exceptional service and support.
- Restocked merchandise displays to enhance product visibility and accessibility.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled returns and exchanges, adhering to company policies for customer satisfaction.
- Trained new employees on cash handling procedures and customer service practices.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Collaborated with team members to maintain sufficient inventory levels at the counter area.
- Contributed to store sales goals by promoting loyalty programs and special offers to customers.
- Streamlined checkout process by quickly bagging items and efficiently handling payment methods.
- Supported store operations by assisting in stocking shelves and organizing merchandise displays when needed.
- Assisted in training new employees on cashier procedures and best practices to improve overall team performance.
- Increased customer satisfaction by providing efficient and accurate transactions at the counter.
- Balanced cash drawer at the end of each shift, accurately reconciling receipts and payments.
- Delivered excellent customer service, addressing inquiries and resolving complaints promptly.
- Handled high volumes of customers during peak hours, maintaining composure under pressure.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Esperanza Cyber Charter School
Philadelphia, PA05-2025
Skills
- Fluent bilingualism
- Client support
- Professional ethics
- Client confidentiality
- Relationship building
- Memory retention
- Interpretation
- Language proficiency
- Multitasking
- Attention to detail
- Accurate translation
- Client service
- Teamwork and collaboration
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- [ASL Interpreting] Training - [June-July 2025]
Languages
English
Full Professional
American Sign Language
Full Professional
Interests
- Music
- Blogging/Vlogging
- Volunteering
- Enjoy hobbies that combine physical activity with outdoor exploration
- Reading
- Volunteer Travel
- I enjoy helping others and giving back to the community
- Community Cleanup
- Documenting and sharing travel experiences
- Participating in local clean-up initiatives
- Video Gaming
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Mindfulness Practices
- Crafting and DIY Projects
- Baking
- Dancing
- Watching Movies and TV Shows
- Getting involved in local advocacy groups to promote positive change in the community
- DIY and Home Improvement
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Camping
- Volunteer Work
- I enjoy cooking for friends and family gatherings
- I like trying new recipes and food trends
- Swimming
- Enjoy creating and following travel blogs and vlogs
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- I have a passion for photography and editing photos
- Acting and Theater
- Blogging
- Regularly practice mindfulness and meditation for overall wellness
- Photography
- Creative Writing
- Dance
- Personal Development and Self-Improvement
- Participating in fundraising events to support local charities, schools, or community projects
Timeline
Interpreter
Purple Communications, Inc
06.2025 - Current
Cook
Wingstop
08.2023 - 12.2023
Counter Cashier
Renzi's Pizzeria
12.2021 - 09.2022
High School Diploma -
Esperanza Cyber Charter School