Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Patient Care Coordinator
NMC Health Imaging
05.2022 - 06.2024
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Director of Rehabilitation, COTA at Summit Care, Schowalter Villa and Bethesda HomeDirector of Rehabilitation, COTA at Summit Care, Schowalter Villa and Bethesda Home