Ana Liza Bugante
Round Rock,TX
Summary
Self-assured professional skilled in interpersonal communications and offering background in customer service. Problem-solver with great personality.
Overview
23
23
years of professional experience
Work History
Patient Care Technician
Ascension Seton
08.2023 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
Adult Caregiver
Private Care
12.2006 - 06.2022
- Enhanced patient well-being by providing compassionate and attentive care.
- Assisted patients with daily living activities for improved quality of life.
- Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
- Maintained detailed records of patient progress, enabling accurate evaluation of care plan effectiveness.
- Promoted independence among patients by teaching self-care skills tailored to individual needs and abilities.
- Developed strong rapport with patients through active listening and empathetic communication techniques, enhancing overall trust in caregiver services provided.
Medical Esthetician
Ys Canadian Laser
04.2019 - 04.2020
- Improved patient satisfaction by providing personalized skincare treatments and product recommendations.
- Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
- Streamlined appointment scheduling process, resulting in reduced wait times and increased overall efficiency of clinic operations.
- Assisted in developing marketing materials to promote clinic services, leading to an increase in new clients.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Fostered friendly, warm, and exceptional customer experience.
Caregiver
Private Residence
09.2000 - 09.2006
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Diploma - Advanced Professional Spa Therapist
Bryan College of Health Sciences
Toronto, CA10.2018
Certificate - Personal Support Worker
Dan Robert College of Healthcare
Toronto, CA09.2011
Bachelor of Science - Business Administration
La Carlota City College
Negros Occidental, Philippines04.1994
Skills
- Infection Prevention
- Vital Signs Monitoring
- Feeding Assistance
- Patient Education
- Specimen Collection
- Patient Observation
- Mobility Assistance
- Hospice and Palliative Care
- Blood Glucose Monitoring
- Catheter Care
- Empathy and Compassion
- Time Management
- Organizational Skills
- Problem Solving
- Critical Thinking
- Professionalism
- CPR Certification
- HIPAA Compliance
Languages
Vietnamese
Native or Bilingual
Timeline
Patient Care Technician
Ascension Seton
08.2023 - Current
Medical Esthetician
Ys Canadian Laser
04.2019 - 04.2020
Adult Caregiver
Private Care
12.2006 - 06.2022
Caregiver
Private Residence
09.2000 - 09.2006
Diploma - Advanced Professional Spa Therapist
Bryan College of Health Sciences
Certificate - Personal Support Worker
Dan Robert College of Healthcare
Bachelor of Science - Business Administration
La Carlota City College