Analiza Falcon
Roseville,CA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server Assistant
Oakmont Westpark Senior Living
03.2025 - Current
- Assisted dining room operations by setting tables and serving meals to residents.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Maintained cleanliness and organization of dining areas, adhering to health standards.
- Provided exceptional customer service, addressing resident needs and preferences promptly.
- Supported onboarding and training for new server assistants in best practices.
- Coordinated with team members to streamline service flow during peak hours.
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Data Entry Clerk
LM Financial & Insurance Services
11.2019 - 01.2020
- Assisted colleagues with resolving any issues related to data entry operations.
- Organized and filed data in appropriate locations for easy access to essential information.
- Maintained confidentiality of sensitive information.
Nurse
Mariano Medical Clinic
01.2010 - 04.2019
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
Education
Bachelor of Science - Nursing
St Jude College
Manila04-2007
Bachelor of Science - Management
Letran College
Manila, UT04-1987
Skills
- Demonstrated exceptional verbal and written communication abilities
- Teamwork and collaboration
- Positive and friendly attitude
- Responsible and trustworthy
- Willing to learn
- Customer focused
- Able to follow directions
- Service prioritization
- Food safety
- Basic math
- Dependable
Training
CPR certificate
Certification
Customer Service in Dining Rooms
Effective Teamwork
Basic Nutrition and Food Safety
Providing Customer Service
Timeline
Server Assistant
Oakmont Westpark Senior Living
03.2025 - Current
Data Entry Clerk
LM Financial & Insurance Services
11.2019 - 01.2020
Nurse
Mariano Medical Clinic
01.2010 - 04.2019
Bachelor of Science - Nursing
St Jude College
Bachelor of Science - Management
Letran College