Analuisa Ramirez
Sterling Heights,MI
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Cashier
Amigos Street Tacos
09.2023 - Current
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to the restaurant''s reputation for outstanding service by consistently exceeding guest expectations during their visit.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
General cleaner
NewBold
10.2021 - 02.2024
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Organized and used industrial cleaning products following strict safety procedures.
Cashier
Walmart
11.2020 - 08.2021
- Assisted customers with sale transactions including cash and checks
- Used proper communication skills with customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess
Applebees
07.2020 - 10.2020
- I welcomed guests who entered and monitored the seating to choose the guest preference
- I would clean the area after guests to make sure it is ready for the next reserved customer.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Graduated -
Harper Woods High School
Skills
- Cash Management
- Customer Service
- Customer Assistance
- Communication
- Problem Solving
- Flexibility
- Organization
- Teamwork
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Additional Information
I am currently in a financial course, called Latinos in finance which I started January 8th, 2024
Timeline
Cashier
Amigos Street Tacos
09.2023 - Current
General cleaner
NewBold
10.2021 - 02.2024
Cashier
Walmart
11.2020 - 08.2021
Hostess
Applebees
07.2020 - 10.2020
Graduated -
Harper Woods High School
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