Analya Lorde
Orange Park
Summary
Dynamic, customer-centric professional with a proven track record in delivering exceptional service and fostering positive shopping experiences. Expertise in assisting customers and processing transactions efficiently while thriving in fast-paced retail environments. Recognized for reliability, attention to detail, and a strong motivation to exceed sales targets while cultivating enduring customer relationships. Committed to enhancing the overall customer journey through effective communication and teamwork.
Overview
4
4
years of professional experience
Work History
Pre-K Teacher
KinderCare Learning Centers
Pickerington, OH
04.2024 - 04.2026
- Developed and implemented age-appropriate lesson plans to foster children's cognitive growth.
- Facilitated engaging activities that promoted social skills and emotional development among preschoolers.
- Assessed student progress regularly, adapting teaching methods to meet individual needs effectively.
- Maintained a safe and nurturing classroom environment, ensuring compliance with health and safety regulations.
- Mentored new staff on best practices in early childhood education and classroom management techniques.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Shift Leader/Manager
Taco Bell
Reynoldsburg, OH
07.2022 - 09.2023
- Supervised team operations, ensuring adherence to quality and safety standards.
- Trained and mentored new employees on company policies and procedures.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Promoted a positive work environment through open communication and constructive feedback.
- Conducted regular safety audits, ensuring compliance with company policies and regulations.
- Optimized shift operations to meet and exceed sales targets without compromising on service quality.
Shipping Specialist
Zenni Optical
Obetz, OH
02.2023 - 04.2023
- - Processed and fulfilled customer orders, ensuring accuracy and timely dispatch.
- - Coordinated with other departments to manage order flow and resolve any prevalent issues.
- - Maintained a clean and safe warehouse environment.
- - Assisted in training new team members on shipping procedures and protocols.
Education
AICE Diploma -
Oakleaf High School
Orange Park, FL05-2022
Skills
- Communication skills
- Experience with children
- Microsoft office
- Organizational Skills
- Multi-tasking
- Health and safety
- Cash-handling
- Positive attitude
- Team leadership
- Problem-solving
Timeline
Pre-K Teacher
KinderCare Learning Centers
04.2024 - 04.2026
Shipping Specialist
Zenni Optical
02.2023 - 04.2023
Shift Leader/Manager
Taco Bell
07.2022 - 09.2023
AICE Diploma -
Oakleaf High School