ANALYN MORRIS
Annapolis,MD
Summary
Dedicated and technically adept B.S. candidate in Computer Networks and Cybersecurity, poised to graduate in August 2024. Equipped with hands-on experience in network defense, penetration testing, and technical support roles. Proven ability to manage modern MS desktop environments, deploy cloud security solutions, and conduct thorough vulnerability assessments. Seeking a dynamic role in cybersecurity to leverage academic expertise and practical skills in enhancing organizational security measures against evolving cyber threats.
Overview
7
7
years of professional experience
Work History
Technical Support Assistant
Anne Arundel Community College
Arnold , MD
2018.01 - Current
- Provide expert support in software and hardware installation/troubleshooting, ensuring seamless operation of desktops, laptops, printers, and peripherals
- Collaborate with cross-functional teams and escalated and resolved complex problems to higher-level maintaining proactive communication with users
- Proficiently set up, configure, and troubleshoot software applications such as Microsoft Office Suite, antivirus programs, and proprietary software
Pharmacy Technician Associate
CVS Pharmacy
Riva , MD
2021.11 - 2024.03
- Processed prescriptions accurately and efficiently, including verifying insurance information and maintaining patient records
- Provided excellent customer service, addressing patient inquiries and concerns with professionalism and empathy
- Contributed to pharmacy operations by assisting in administrative tasks, such as answering phones, processing payments, and handling insurance claims
Education
B.S. - Computer Networks and Cybersecurity
UNIVERSITY OF MARYLAND GLOBAL CAMPUS
COLLEGE PARK, MD08.2024
A.A.S. - Information Assurance and Cybersecurity
ANNE ARUNDEL COMMUNITY COLLEGE
ARNOLD, MD05.2021
A.A.S. - Electronics Engineering Technician
ANNE ARUNDEL COMMUNITY COLLEGE
ARNOLD, MDSkills
- Pen Testing Tools
- Cisco Packet Tracer
- Nmap
- Wireshark
- Metasploit
- Networking
- Switching
- Routing
- Wireless Essentials
- Networking Fundamentals
- Operating Systems
- Modern MS Desktop Management
- Linux Basics
- MacOS
- Cloud Computing
- AWS Cloud Mastery
- Cloud Security
- Security Automation
- Cybersecurity Expertise
- Management/Vulnerability Assessment
- Advanced Network Defense
- Network Security Fundamentals
- Intrusion Detection and Pen Testing
- Computer Troubleshooting
- Managing Microsoft 365 Security/Identity
- Strong interpersonal skills
- Effective teamwork
- Collaboration
- Clear and concise communication abilities
- Meticulous problem-solving approach
- Diagnosing and resolving complex issues
- Eager to learn
- Adaptable
- Willingness to acquire new skills
- Stay updated with industry advancements
Timeline
Pharmacy Technician Associate
CVS Pharmacy
2021.11 - 2024.03
Technical Support Assistant
Anne Arundel Community College
2018.01 - Current
B.S. - Computer Networks and Cybersecurity
UNIVERSITY OF MARYLAND GLOBAL CAMPUS
A.A.S. - Information Assurance and Cybersecurity
ANNE ARUNDEL COMMUNITY COLLEGE
A.A.S. - Electronics Engineering Technician
ANNE ARUNDEL COMMUNITY COLLEGE
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