Analyse Veras
New York,NY
Summary
Dynamic lead busser with robust experience in supervising teams and training staff. Known for effective problem-solving and clear communication, contributing to streamlined operations and exceptional customer experiences in fast-paced dining environments.
Overview
4
4
years of professional experience
Work History
Lead Busser
The Breakpoint Bowling and Entertainment
New York, NY
06.2022 - 06.2025
- Supervised bussing team to ensure efficient table turnover and guest satisfaction
- Trained new staff on proper cleaning techniques and service protocols
- Coordinated with kitchen and waitstaff to maintain workflow efficiency during peak hours
- Implemented improved organizational systems for dining area cleanliness and readiness
- Assisted in inventory management of supplies, ensuring availability for operations
- Enhanced customer experience through proactive communication and attention to detail
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
Restaurant Waiter
Joey A's Bar and Grill
New York, NY
06.2022 - 06.2025
- Provided exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery of food and beverages.
- Assisted in training new staff on menu items and service standards.
- Collaborated with kitchen staff to ensure seamless service flow.
- Handled customer inquiries and resolved complaints efficiently.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Salesperson
Mount View Deli
New York, NY
01.2021 - 06.2022
- Increased sales through effective product knowledge and customer engagement.
- Developed and maintained strong relationships with repeat customers, enhancing loyalty.
- Trained new staff on sales techniques and deli operations to improve team performance.
- Streamlined inventory management processes to minimize waste and optimize stock levels.
Education
High School Diploma -
North Rockland High School
Thiells, NYSkills
- Fast-paced environment
- Cleanliness
- Sanitation standards
- Efficient table clearing
- Positive attitude
- Time management
- Attention to detail
- Clear communication
- Team collaboration
- Decision-making
- Effective problem solving
- Equipment operation
Timeline
Lead Busser
The Breakpoint Bowling and Entertainment
06.2022 - 06.2025
Restaurant Waiter
Joey A's Bar and Grill
06.2022 - 06.2025
Salesperson
Mount View Deli
01.2021 - 06.2022
High School Diploma -
North Rockland High School