Ana Maria Acanda

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Packaged and shipped specimens to central lab daily.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Used personal protective equipment correctly to protect coworkers and patients.
• Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
• Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Organized daily work based on collection priority.
• Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
• Handled insurance verification tasks using Software and Software to validate patient insurance information.
• Performed laboratory tests to assist physicians in diagnosis.

• Addressed questions and concerns to educate patients on collection process and procedures.
• Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
• Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
• Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
• Conducted venipuncture and other CT procedures.
• Participated in continuing education programs to stay up to date on new technologies and procedures.
• Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
• Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
• Reduced patient wait times by implementing effective appointment scheduling system.
• Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
• Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
• Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
• Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
• Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
• Collected blood samples in accordance with laboratory protocols and regulations.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
• Assisted manager in all aspects of business operations.
• Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
• Completed daily logs for management review.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
• Performed laboratory tests to assist physicians in diagnosis.
• Handled insurance verification tasks using Software and Software to validate patient insurance information.

Fostered a positive learning environment by encouraging student engagement, resulting in enhanced classroom partic and academic performance.

+ Implemented innovative teaching strategies that improved student comprehension, leading to noticeable gains in

standardized test scores.

• Coordinated with fellow educators to develop interdisciplinary lesson plans, enriching the curriculum and promotin teamwork among students.

+ Analyzed student performance data to identify learning gaps, facilitating targeted interventions that supported indivi

student growth.