Ana Maria Mesa Arenas
Zephyrhills,FL
Summary
Resourceful professional skilled in communication, problem-solving, and collaboration. Excels in fast-paced environments, managing responsibilities with efficiency and a positive attitude. Focused on delivering high-quality results while fostering team success and ongoing skill development.
Overview
1
1
Language
4
4
years of professional experience
Work History
Digital Personal Shopper
Walmart
Wesley Chapel, Florida
05.2024 - Current
- Facilitated online order processing by accurately selecting merchandise and scanning items to ensure customer satisfaction.
- Updated order inventory and location records using handheld devices to support efficient operations.
- Analyzed market research to identify selling opportunities and align offerings with customer needs.
- Provided friendly, professional customer service, effectively addressing customer inquiries and concerns.
- Maintained productivity and time goals while working in a fast-paced environment.
Sales Associate
Loft Outlet
New York, New York
11.2022 - 05.2023
- Enhanced customer loyalty through attentive service and consistent support, fostering repeat business.
- Managed customer orders and transactions through POS system with accuracy and efficiency.
- Clarified policies and procedures for customers with knowledgeable communication, improving overall customer satisfaction.
- Handled phone inquiries and resolved customer issues and complaints promptly, ensuring positive experiences.
- Organized sales records for store management to support tracking and review.
Education
High School Diploma -
William Cullen Bryant High School
Astoria, NY06-2022
Skills
- Client support
- Issue resolution
- Effective communication
- Detail orientation
- Time management
- Prioritization of tasks
Languages
Spanish
Full Professional
Timeline
Digital Personal Shopper
Walmart
05.2024 - Current
Sales Associate
Loft Outlet
11.2022 - 05.2023
High School Diploma -
William Cullen Bryant High School