Anamarie Trujillo
Arvada,CO
Summary
Dynamic and dedicated cashier with proven expertise at Walmart, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective issue resolution and team collaboration. Committed to maintaining high operational standards while training new staff, ensuring compliance with policies, and driving sales growth through strategic product displays.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
Cashier
Walmart
05.2024 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and addressing concerns promptly.
- Maintained accurate cash drawer through diligent tracking of sales and returns.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Collaborated with team members to enhance store operations and improve customer experience.
- Implemented promotional displays to increase product visibility and drive sales growth.
- Trained new cashiers on operational procedures and customer service standards.
- Ensured compliance with company policies regarding cash handling and security measures.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
Education
Denver Online High School
Denver, COSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Cash register operation
- Professionalism and courtesy
- Payment processing
- Product restocking
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Refund handling
- ID verification
- Liquor regulations and compliance
- Multitasking and organization
- Clear communication
Timeline
Cashier
Walmart
05.2024 - 07.2025
Denver Online High School
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