Ana Marie Valencia
Citrus Heights,CA
Summary
Proven track record of enhancing customer satisfaction and maintaining safety standards, demonstrated during my tenure at Amazon. Skilled in time management and activity planning, I excel in environments requiring a strong work ethic and reliability. My experience spans from childcare to warehouse operations, showcasing versatility and a commitment to excellence.
Overview
9
9
years of professional experience
Work History
Babysitter
Neighbors And Family Members
10.2015 - 04.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Warehouse Associate
Amazon
02.2022 - 12.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assisted in reducing product damage by properly handling and storing materials.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Checked packages and merchandise for damage and notified vendors.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Volunteer Server
Eskaton Village
01.2019 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Fast Food Service Assistant
Taco Bell
08.2019 - 04.2020
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Improved customer satisfaction by providing timely and efficient service assistance.
Volunteer
Life Community Church
08.2017 - 06.2018
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Coordinated with other volunteers to create a welcoming environment at worship services and special events.
- Sourced and distributed food and supplies to those in need.
- Supported Sunday school programming by developing creative lesson plans that engaged children in age-appropriate learning activities.
- Organized weekly youth activities for increased church engagement.
Education
High School Diploma -
North Area Community School
Sacramento, CA06.2019
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Maintaining safe environment
- Child Supervision
- Toddler care experience
- Meal and snack times
- Managing routines
- Housekeeping
- Activity Planning
- School-age children experience
- Infant care experience
Timeline
Warehouse Associate
Amazon
02.2022 - 12.2023
Fast Food Service Assistant
Taco Bell
08.2019 - 04.2020
Volunteer Server
Eskaton Village
01.2019 - 06.2020
Volunteer
Life Community Church
08.2017 - 06.2018
Babysitter
Neighbors And Family Members
10.2015 - 04.2024
High School Diploma -
North Area Community School