Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Martha Katz

Queens,NY

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Self motivated, proactive and eager to meet the challenges of an ever changing retail landscape.

Experienced providing quality product recommendations and customer needs and exceed expectations. Committed to executing sales, service and providing strong customer service.

Overview

27
27
years of professional experience

Work History

Store Associate

Rite Aid
Jackson Heights , NY
09.1998 - Current
  • Provided cash register operations and handled customer payments.
  • Stocking merchandise deliveries from warehouse
  • Assisted customers with product selection based on their needs and preferences.

• Set up of planograms arrangements

  • Processed sales transactions accurately and efficiently at the cash register.
  • Operated scanning equipment for price checks and stock replenishment.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Processed returns and exchanges according to company policy.
  • Demonstrated excellent customer service skills at all times.
  • Verified accuracy of promotional signs within store environment.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Sales Associate

The Children’s Place
Forest Hills, New York
10.2021 - 03.2023
  • Greet customers answer questions and assist with requests.
  • Provide fast, friendly and accurate service at the checkout.
  • Educate customers about the Place Card and help them them make informed purchasing decisions.
  • Maintain company standards for merchandise presentation, replenishment and sizing.
  • Ensure that all sizes and styles are represented.

Education

High School Diploma -

Gaston Faraudo High School
Panama
06-1991

Skills

  • Planogram setup
  • Customer service
  • Attention to detail
  • Cash register operations

Timeline

Sales Associate

The Children’s Place
10.2021 - 03.2023

Store Associate

Rite Aid
09.1998 - Current

High School Diploma -

Gaston Faraudo High School
Ana Martha Katz