Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Timeline
Teacher
Ana Milena Alvarez

Ana Milena Alvarez

Yuba City,CA

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Transportation Associate

Amazon
Sacramento, CA
08.2021 - Current
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Checked in with dispatch service and updated with current location.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Verified daily deliveries against shipping instructions before delivering to customers.

Amazon Associate Non Inventory

Amazon
Sacramento, CA
05.2020 - 07.2021
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Maintained overall safe work environment to reduce safety risks

Amazon Associate

Amazon
Tracy, CA
12.2019 - 04.2020
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.

Supreme Court Secretary

Tribunal Administrative _ Colombian Court
Monteria , Cordoba
01.2012 - 05.2017
  • Filed timely case pleadings to meet Court deadlines.
  • Assisted in budget prep, expenditure review and budget administration.
  • Analyzed probable outcomes of cases using knowledge of legal precedents.
  • Interviewed witnesses and gathered public record research relevant to each case.
  • Managed high-volume caseload in most populous and demanding circuit.
  • Worked with Judges to resolve litigation disputes.
  • Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for resolve of cases.
  • Administered audits to verify data involving assets, income and liabilities.
  • Attended hiring event and select the best candidate for the court.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers by phone, email or in-person to provide information.
  • Created reports and developed improvements and enhancements to automate records and file systems.
  • Received and routed business correspondence to correct departments and staff members.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

Education

High School Diploma -

Tracy Adult School
Tracy, CA
05.2021

J.D. - Law Enforcement

Universidad Del Sinu Elias Bechara Zainum
Monteria- Cordoba Colombia
12.2011

Skills

  • Materials Organization
  • Data Entry
  • Flexible and Adaptable
  • Google Drive
  • Self-Motivated
  • Creative Thinking
  • Data Recording
  • Problem Solving
  • Team Collaboration
  • Attention to Detail
  • Knowledge of Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
  • Office Machine Operation
  • Calendar Management
  • Outgoing Mail Preparation
  • Office Supply Management
  • Strong Organizational Skills
  • Office Equipment Operation
  • Bilingual in Spanish and English
  • Fast Learner

Certification

Credit evaluation by Spantra with a recommended U.S. Equivalency: First professional degree in law from a regionally-
accredited institution of higher education

Total U.S. Credits 151.00

(copy attacheded to the resume).

Languages

Spanish
Native or Bilingual
English
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Transportation Associate

Amazon
08.2021 - Current

Amazon Associate Non Inventory

Amazon
05.2020 - 07.2021

Amazon Associate

Amazon
12.2019 - 04.2020

Supreme Court Secretary

Tribunal Administrative _ Colombian Court
01.2012 - 05.2017

High School Diploma -

Tracy Adult School

J.D. - Law Enforcement

Universidad Del Sinu Elias Bechara Zainum

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Ana Milena Alvarez