Dynamic operations professional with a strong track record in team leadership and project management. Skilled in planning and implementation, with a focus on developing training programs that drive performance and enhance communication across teams.
Overview
7
7
years of professional experience
Work History
Operations Manager
CVS Pharmacy
Ardsley, NY
05.2022 - Current
Oversaw daily operations, ensuring compliance with company policies and regulatory requirements.
Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
Managed scheduling and staffing, optimizing workforce allocation to meet operational needs.
Developed training programs for new employees, enhancing onboarding efficiency and team performance.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Store Associate
McDonald's
Yonkers, NY
08.2019 - 12.2021
Delivered exceptional customer service and maintained positive guest relations.
Operated point-of-sale systems accurately and efficiently during peak hours.
Collaborated with team members to streamline food preparation processes, improving order turnaround times.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Promoted a positive work environment through effective communication and teamwork among staff members.