Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GABRIELA INFANTE

GABRIELA INFANTE

Orlando,FL

Summary

Detail-oriented professional with a track record of exceeding expectations and delivering exceptional results. Fast learner who embraces new opportunities, seeking a long-term position with room for growth. Capable of working independently and bilingual in Spanish and English, dedicated to achieving success in any task at hand.

Overview

5
5
years of professional experience

Work History

Operations Manager

34 COLLISION CORP.
08.2024 - Current
  • Coordinate comprehensive bodyshop functions such as parts procurement, financial management, and payroll
  • Generated monthly profit and loss reports for bodyshop operations.
  • Recorded expenses and maintained tracking system.

Sales representative

ROYAL PRESTIGE
06.2023 - 07.2024
  • Showcase product catalog to clients.
  • Developed comprehensive financial strategies.
  • Instructed clients on methods to improve their credit scores.
  • Guided potential customers to understand the product.

Specimen technician

QUEST DIAGNOSTICS
05.2023 - 07.2023
  • Coordinated processing of guest specimens.
  • Maintained data integrity through precise entry.
  • Ensure accuracy of client data by cross-referencing with system records.
  • Thrived in dynamic and high-pressure settings.

Customer service Specialist

WESTGATE RESORTS
06.2021 - 01.2023
  • Assisted in retaining owners with cancellation concerns.
  • Ensure monthly sales statistics are accurate and up-to-date.
  • Successfully reached monthly collection objectives for the department.
  • Handled data input operations using multiple screens concurrently.
  • Exceeded company expectations through attentive and responsive customer interactions in a high-pressure environment.

Ambulance Dispatcher

American Ambulance Service
10.2020 - 06.2021


  • Implemented new procedures for call-taking, leading to increased accuracy in gathering vital information from callers.
  • Kept detailed records of all dispatched calls, enabling accurate reporting and analysis of response times and patterns.
  • Updated internal databases with relevant patient information, assisting medical professionals with providing targeted care upon arrival at the scene.
  • Enhanced communication between ambulance crews and hospitals by providing accurate and timely information.
  • Developed strong rapport with field personnel, fostering a positive working environment and promoting team collaboration.

Education

High school diploma -

ACCELERATION EAST HIGH SCHOOL
Orlando, FL
05.2020

Emergency Medical Technician -

ORANGE TECHNICAL COLLEGE
Orlando, FL
05.2020

Skills

  • Bilingual in Spanish and English
  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Inventory management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Operations Manager

34 COLLISION CORP.
08.2024 - Current

Sales representative

ROYAL PRESTIGE
06.2023 - 07.2024

Specimen technician

QUEST DIAGNOSTICS
05.2023 - 07.2023

Customer service Specialist

WESTGATE RESORTS
06.2021 - 01.2023

Ambulance Dispatcher

American Ambulance Service
10.2020 - 06.2021

Emergency Medical Technician -

ORANGE TECHNICAL COLLEGE

High school diploma -

ACCELERATION EAST HIGH SCHOOL

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