Martin Kristof
Schertz,TX
Summary
Quality focused assistant manager adept at providing associates clear company guidelines and targeted goals.Practiced in consumer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing cost. Creating a exciting working environment to achieve success and sales goals.
Overview
20
20
years of professional experience
Work History
Operations Manager
Tractor Supply Company
Nashville, TN
12.2021 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Tools Hardware Manager
Lowes Home Improvment
03.2020 - 12.2021
- Controlled store inventory and reviewed cash handling and operations reports.
- Exhibited excellent people skills during interaction with employees and customers.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Production Assistant
Universal Forest
01.2018 - 08.2020
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
General Merchandise Manager
Sam's Club
11.2004 - 06.2017
- Increased profits by 50% within one year through restructure of business line.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Assisted with the creation of the marketing strategy and advertising initiatives that were used to promote the facility to the public.
- Supported community outreach campaigns by collaborating with local organizations and community groups.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Discovered areas of improvement by generating 3 weeks operational and sales reports.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Recruited and trained 22 internal candidates for potential management role opportunities.
- Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
- Provided staff members with the support and training to achieve top client satisfaction.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as the key advocate for various personnel issues.
- Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings
- Spearheaded the implementation of improved training initiatives for all personnel levels.
Education
High School Diploma - undefined
Church Hill
SanAntonio2003
Skills
- Flexible schedule
- Facility Management
- Cost Control
- Bilingual( English and Spanish )
- Sales Trend Analysis
- Trusted key holder
- Bilingual (English and Spanish )
- Accurate money handling
- Store opening and closing procedure
- Performance Management
- Planning
- Key Performance Indicators (KPIs)
- Associate development
- Supervisory experience
- Training development aptitude
- Marketing and advertising
- Food Safety certification
- Inventory management
- Scheduling
- Exceptional communication skills
- Staff management
- Detail-Oriented
- Lean Manufacturing
- Customer service
Timeline
Operations Manager
Tractor Supply Company
12.2021 - Current
Tools Hardware Manager
Lowes Home Improvment
03.2020 - 12.2021
Production Assistant
Universal Forest
01.2018 - 08.2020
General Merchandise Manager
Sam's Club
11.2004 - 06.2017
High School Diploma - undefined
Church Hill