ANDREWS GONZALEZ
Riverview
Summary
Skilled Sales Associate with 5-year track record of success. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success. Motivated Shift Supervisor experienced in Busy environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply 2 years of experience to improve operations. Reliable Shift Leader with 2 years in retail industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
CVS Pharmacy
Riverview
03.2025 - Current
- Oversee all aspects of daily operational functions to ensure seamless business performance.
- Manage budgets, personnel, inventory, and strategic vendor partnerships.
- Direct quality assurance efforts and contribute to high-level strategic planning.
- Lead cross-functional teams to improve efficiency, customer satisfaction, and profitability.
- Analyze workflows and implement improvements to streamline processes and reduce costs.
Shift Supervisor
CVS Pharmacy
Riverview
08.2022 - 04.2025
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or delays.
- Applied security, safety, and loss prevention strategies during shifts.
- Trained new employees and delegated daily tasks and responsibilities.
Logistics Team Member
Target
Riverview
11.2018 - 02.2022
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
JCPenney
06.2018 - 11.2018
- Unloaded items and goods from the truck into the main storage area where they were to be transferred shelves.
- Handled packages with care while transporting from truck to loading dock.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
- Loaded packages onto pallets and into staging areas as directed.
Education
High School Diploma -
Manchester region high school
Haledon, NJSkills
- Flexible schedule
- Merchandising understanding
- Truck loading
- Loading schedule experience
- Cash Register Operations
- Monetary Transactions
- JavaScript
- Project Updates
- Code Writing
- Eagerness to Learn New Technologies
- Object-Oriented Programming (OOP)
- Application Development
- Budget management
- Operations oversight
- Workflow analysis
- Vendor management
- Inventory control
- Team leadership
- Problem solving
Certification
Responsive Web Design, Freecodecamp, 300 hours of coursework
Timeline
Operations Manager
CVS Pharmacy
03.2025 - Current
Shift Supervisor
CVS Pharmacy
08.2022 - 04.2025
Logistics Team Member
Target
11.2018 - 02.2022
Sales Associate
JCPenney
06.2018 - 11.2018
High School Diploma -
Manchester region high school