Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anand Sircar

Yonkers,NY

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

25
25
years of professional experience

Work History

Gas Station Cashier

Amoco D/B/A KickStart Cafe
Ardsley, NY
09.2021 - Current
  • Processed various forms of payment for gas, merchandise and lottery tickets.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Arrived on time and dressed professionally in clean company uniform.
  • Confirmed stock levels and expiration dates of merchandise.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Security Officer

St.Johns Riverside Hospital
Yonkers, NY
12.2016 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Permitted entry with escort for approved persons into secure locations.
  • Secured personal and company goods against robbery, vandalism and illegal entry.

Delivery Driver

A&V Pizzaria
Yonkers, NY
08.2013 - 08.2021
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Planned optimal routes to deliver multiple orders per trip to have the food dropped off in a timely manner.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Coordinated work of team of drivers delivering across local area.

Security Officer

Securitas Security Services USA
White Plains, NY
08.2016 - 12.2016
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Permitted entry with escort for approved persons into secure locations.
  • Monitored and authorized entrance and departure of employees and visitors daily.

Dispatcher

Satco Ambulette
Yonkers, NY
07.2016 - 08.2016
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over the number of daily calls.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Directed dispatching, routing and tracking the number of fleet vehicles.

Gas Station Manager

Sunoco Gas Station D/B/A KickStart Cafe
Ardsley, NY
06.2007 - 06.2016
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Delegated daily tasks to employees, streamlining daily progress and efficiency.
  • Promoted positive customer experience through day-to-day supervision and management of the gas station.
  • Provided exceptional customer service to customers, increasing customer loyalty 100%.
  • Drafted invoices for completed work.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Interacted well with coworkers and customers to build connections and nurture relationships.
  • Appraised inventory levels every week and ordered new merchandise to keep quantities well-stocked.

Valet Driver

World Class Parking
White Plains, NY
09.2005 - 06.2007
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Welcomed arriving guests and explained car retrieval procedures.

Education

High School Diploma -

Roosevelt High School
Yonkers,NY
06.2008

Skills

  • Attentive and Observant
  • Professional Demeanor
  • Customer Service
  • CPR Certified
  • Honest and Ethical
  • Goal Setting
  • Dependability and Honesty
  • Multitasking

Timeline

Gas Station Cashier

Amoco D/B/A KickStart Cafe
09.2021 - Current

Security Officer

St.Johns Riverside Hospital
12.2016 - Current

Security Officer

Securitas Security Services USA
08.2016 - 12.2016

Dispatcher

Satco Ambulette
07.2016 - 08.2016

Delivery Driver

A&V Pizzaria
08.2013 - 08.2021

Gas Station Manager

Sunoco Gas Station D/B/A KickStart Cafe
06.2007 - 06.2016

Valet Driver

World Class Parking
09.2005 - 06.2007

High School Diploma -

Roosevelt High School
Anand Sircar