Anandita Munson
Rock Island,Illinois
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
EHS Teacher
Skip-A-Long Child Development Center
08.2021 - Current
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Attended monthly professional developmental trainings.
Store Manager
Big 10 Mart
02.2017 - 06.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed and implemented successful staff incentive programs to motivate employees.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Usher/Concessions
Cinemark Cinemas
06.2013 - 05.2014
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Consistently provided friendly service to promote better customer engagement.
- Responded to customer complaints to help resolve issues.
- Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
- Accurately operated cash register to process customer payments.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
Education
High School Diploma -
North High School
Davenport, Iowa05.2015
Skills
- Computer Proficiency
- Communication and Interpersonal Skills
- Staff Training
- Team Leadership
- Customer Service
- Time Management
- Customer Relations
- Multitasking and Organization
- Recruiting and Hiring
- Management Training
- Staff Management
Certification
- Child Development Associate - March 2022 - March 2025
Timeline
EHS Teacher
Skip-A-Long Child Development Center
08.2021 - Current
Store Manager
Big 10 Mart
02.2017 - 06.2021
Usher/Concessions
Cinemark Cinemas
06.2013 - 05.2014
High School Diploma -
North High School
- Child Development Associate - March 2022 - March 2025
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