Anani Calvillo Dorado
Humble,TX
Summary
I basically grew up with this business, as it was my first job that worked with my school hours; over the 6 years it had became my comfort job of learning new machines, new coworkers, new changes. Allowing myself to be knowledgeable with a solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly.
Overview
6
6
years of professional experience
Work History
Cashier
Casa Del Pueblo
Liberty
03.2019 - 01.2025
- A cashier at a local butcher shop which consisted of.
- Taking phone calls
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Organizing paperwork, receipts
- Processed customer transactions efficiently, ensuring accurate cash handling and register operations.
- Managed inventory levels, restocking shelves to maintain product availability and organization.
- Aiding our kitchen with cooking, prepping , waiting tables
- Restocking aisles / Vegetables / Coolers
- Assisted customers with returns, refunds and resolving transaction issues.
- Wiped and sanitized shelves, counters and displays to maintain store and office cleanliness
- Checked in vendors products to match accordingly to PO Slips
- Able to lift 50lbs
- Partnered with Barri (Banking System)
- Monitored daily cash drawers for discrepancies, maintaining accuracy in financial reporting.
- Cashing Checks - Customer Service
- Payouts/Deposits - Wire Payments
- Money orders - Writing checks
- Faxing - Bill Payments
- Phone Payments -Emails
- Taught me multiple occasions when dealing with not so happy situations; simple communication skills and being able to nit-pick the situation to find the solution.
- Understanding the material strengthens one’s ability to better not just for yourself but your teammates and others around you.
- Taking accountability is key to learning and adapting to new environments.
- Built relationships with customers to encourage repeat business.
Education
High School -
Atascocita High School
Humble, TX05-2022
Skills
- Bilingual Spanish speaker
- Organization / Structure
- Customer service quality 9-12hr shifts
- Computer Skills
- Detailed Oriented
- Ordering and stocking
- Cash handling
- Problem-solving
- Reliable
- Consistent
- Cash register operation
- Easygoing
- Resilient under pressure
- Understanding in Microsoft Word, Excel, PowerPoint
Timeline
Cashier
Casa Del Pueblo
03.2019 - 01.2025
High School -
Atascocita High School