Lizbeth Pineda
Hockley,TX
Summary
Diligent Waitress Trainee with relevant experience in providing exceptional customer service, managing orders and ensuring guest satisfaction. Strengths lie in active listening, clear communication and maintaining a positive attitude under pressure. Previous work has resulted in improved team efficiency and consistently high customer ratings.
Overview
6
6
years of professional experience
Work History
Waitress Trainee, Cashier
El Regio Mexican Grill & Bar
Stafford , TX
06.2018 - 12.2023
- Provided excellent customer service during meal times.
- Learned to properly handle cash transactions and process credit card payments.
- Maintained a professional attitude while working in a fast-paced environment.
- Completed assigned tasks within designated timeframes.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Volunteer
Brazos Valley Foodbank
Bryan , TX
04.2023 - 05.2023
- Collaborated with other volunteers to create a positive work environment.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Unpacked and organized items into separate bins to make the donating process a lot more efficient.
Busser
El Corral Mexican Grill & Bar
Houston , TX
06.2021 - 08.2022
- Greeted customers and answered questions about menu items.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
Youth Group Volunteer
Notre Dame Catholic Community
Houston , TX
08.2019 - 05.2020
- Provided supervision, guidance and mentoring to youth group members.
- Facilitated weekly meetings, provided resources and encouraged open dialogue among the participants of the youth group.
- Encouraged active engagement from all youth group members through creative problem-solving activities and team-building exercises.
Education
Bachelor of Science - Urban Planning
Texas A&M University
College Station, TX05-2027
High School Diploma -
Yes Prep - Brays Oaks
Houston, TX06-2023
Skills
- Handling Complaints
- Dining customer service
- Check payment processing
- Professional Appearance
- Bill computation
- Bilingual Spanish Speaker
- Responsible and reliable worker
- Strong analytical thinking
Accomplishments
- Questbridge National Match Finalist 2022-2023
- Posse Foundation Finalist 2022-2023
- Hispanic National Recognition Award 2022
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Dream Job
- My passion is to use my bachelors to work for the government in improving housing for middle/lower income areas, as well as designing safer areas for them.
Timeline
Volunteer
Brazos Valley Foodbank
04.2023 - 05.2023
Busser
El Corral Mexican Grill & Bar
06.2021 - 08.2022
Youth Group Volunteer
Notre Dame Catholic Community
08.2019 - 05.2020
Waitress Trainee, Cashier
El Regio Mexican Grill & Bar
06.2018 - 12.2023
Bachelor of Science - Urban Planning
Texas A&M University
High School Diploma -
Yes Prep - Brays Oaks
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