Ananise J. Scott III
Rancho Belago
Summary
Experienced operations supervisor with a background in mail processing, team leadership, and safety compliance. Skilled in workflow management, staff coaching, and problem resolution, with a strong record of improving efficiency and supporting high-volume operations.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Mailhandler / Supervisor
United States Postal Service
Los Angeles
07.1997 - 08.2018
- Operated mail sorting equipment during daily United States Postal Service workflow.
- Sorted incoming and outgoing mail at USPS processing facilities.
- Operated mail processing equipment and manually sorted mail.
- Sorted incoming mail for timely delivery to departments and individuals, ensuring accuracy.
- Verified mail details against USPS processing standards and shipping instructions.
- Used portable electronic scanner to track parcels and record tracking progress.
- Maintained clean work areas and followed USPS safety procedures.
- Assisted postal teammates with heavy mail handling and workflow support.
- Sorted and placed materials or items on racks, shelves, or bins for transport to a recipient or destination.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Collaborated with other employees to complete large shipment orders during high-volume mailing periods.
- Ensured that all parcels were packed properly before shipping out of the facility.
- Labeled shipping containers with accurate destination information for efficient delivery. with proper destination addresses for efficient distribution.
- Secured cargo using straps or bungee cords in order to prevent shifting during transport.
- Reported any discrepancies or damaged packages to a supervisor immediately.
- Prepared bulk shipments using a shrink-wrapping machine.
- Supervised daily operations across shifts and supported employer service standards.
- Directed staff assignments and maintained workflow alignment with employer priorities.
- Trained team members on procedures, safety rules, and employer expectations.
- Monitored work quality and addressed issues to maintain operational standards.
- Coordinated schedules, coverage, and task changes for employer departments.
- Resolved employee concerns and communicated updates to employer leadership.
- Enforced safety practices and workplace policies throughout employer facilities.
- Reviewed reports, documented activities, and updated employer records.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised a team of 15 employees, aligning daily operations with service goals.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Monitored project progress to ensure timely completion of tasks. on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Trained new employees on company policies and procedures.
- Monitored project progress to ensure timely completion of tasks. on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Trained new employees on company policies and procedures.
Sergeant / Supervisor
United States Army
Schofield Barracks, HI
08.1986 - 06.1994
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Proposed innovative solutions that improved team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with team members to meet project objectives and adhere to deadlines.
- Collaborated with cross-functional teams on various projects.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Recognized by management for providing exceptional customer service.
Education
Master of Science - Kinesiology
University of North Dakota
Grand Forks, ND08-2026
Bachelor of Science - Kinesiology
University of North Dakota
Grand Forks, ND12-2025
Skills
- Logistics management
- Operational oversight
- Workflow optimization
- Process improvement
- Microsoft Excel
- Team training
Certification
- Certificate in Sports Leadership/Kinesiology
Timeline
Mailhandler / Supervisor
United States Postal Service
07.1997 - 08.2018
Sergeant / Supervisor
United States Army
08.1986 - 06.1994
Master of Science - Kinesiology
University of North Dakota
Bachelor of Science - Kinesiology
University of North Dakota