Ahmad Etoum
Carrollton
Summary
Results-driven Distribution Center Supervisor with a strong record in enhancing operational efficiency and accuracy. Achieved a 50% reduction in shipping delays and a 10% increase in order accuracy through strategic process improvements and team leadership. Committed to maintaining safety standards and driving continuous improvement in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Distribution Center Supervisor (DC Supervisor)
Princess House
Flower Mound
04.2021 - Current
- Supervised daily distribution center operations, managing inbound and outbound shipments, inventory control, and order fulfillment to ensure smooth operations
- Led, trained, and motivated warehouse staff to achieve productivity, accuracy, and safety goals, fostering a high-performance team environment
- Ensure timely and accurate processing of orders, reducing errors and improving customer satisfaction
- Coordinated shipping and receiving activities, optimizing workflow and minimizing delays to enhance overall operational efficiency
- Reduced shipping delays by 50% by optimizing workflow and team coordination
- Implement process improvements to increase efficiency and reduce operational costs
- Improved order accuracy by 10% through enhanced quality control procedures
- Trained and developed team members, contributing to improved productivity and retention
DC Clerk
Thirtyone Gifts
Flower Mound
06.2019 - 04.2021
- Processed customer orders to ensure timely fulfillment and customer satisfaction for direct sales company.
- Handled customer inquiries and provided exceptional service to ensure satisfaction.
- Maintained transaction and return records to support accurate financial reporting and inventory management.
- Assisted in managing inventory levels and organized product displays effectively.
- Collaborated with team members to streamline operational workflows and improve efficiency.
- Trained new staff on procedures, product knowledge, and customer service standards.
- Updated customer account records through data entry tasks to enhance account accuracy and service quality.
Education
High School Diploma -
Hassan Alkayed Highschool
Jerash, JordanSkills
- Warehouse & Distribution Operations
- Logistics management
- Shipping & Receiving Management
- Inventory Control & Cycle Counting
- Logistics coordination
- Quality assurance
- Process improvement
- Process optimization
- Forklift & Material Handling Equipment
- Workplace safety
- Team leadership
Certification
Forklift Certification
Accomplishments
- Improved order accuracy by 10% through enhanced quality control procedures
- Reduced shipping delays by 50% by optimizing workflow and team coordination
- Trained and developed team members, contributing to improved productivity and retention
Timeline
Distribution Center Supervisor (DC Supervisor)
Princess House
04.2021 - Current
DC Clerk
Thirtyone Gifts
06.2019 - 04.2021
High School Diploma -
Hassan Alkayed Highschool