Courtland Coleman
Houston,TX
Summary
Performance-driven Warehouse Operations Supervisor with 8+ years of leadership experience across automated distribution and 3PL environments. Demonstrated ability to drive measurable productivity gains, improve retention, and achieve top-tier audit performance. Experienced managing 40+ associates across multi-shift operations while supporting labor budgeting and client-facing operational discussions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
NewCold
McDonough, GA
04.2024 - 01.2026
- Directed daily operations within high-volume automated distribution facility operating 24/7.
- Led 40+ associates and 6 supervisors across 3 shifts.
- Increased inbound slip load productivity by 30% through workflow optimization.
- Reduced safety incidents by 100% through structured training and compliance enforcement.
- Earned Double 'A' Audit Rating (Highest Possible Score).
- Reduced turnover through leadership visibility and structured performance management.
- Managed approximately 1,200 labor hours weekly across multi-shift operation.
- Monitored KPIs including throughput, order accuracy, safety metrics, and inventory integrity.
Warehouse Manager – 3PL Client Operations
Capstone Logistics
McDonough, GA
01.2021 - 03.2024
- Managed third-party logistics operations within client-owned distribution facility.
- Supervised team of 7 associates; oversaw payroll, scheduling, and performance.
- Improved site productivity by 100%, reducing client labor costs and operational delays.
- Participated in weekly labor budgeting and pricing discussions.
- Served as primary liaison between company leadership and client General Manager.
- Supported contract performance management and service-level compliance.
General Manager
Tradehome Shoes
Oklahoma City, OK
02.2018 - 01.2021
- Managed full retail operations including staffing, payroll, and P&L performance.
- Led hiring, training, and employee development initiatives.
- Oversaw monthly sales reporting, expense control, and banking operations.
Education
High School Diploma -
Broken Arrow High School
Tulsa, OK05.2015
Skills
- Warehouse & Distribution Operations
- Multi-Shift Team Leadership (40 Associates)
- Automated Warehouse Systems
- KPI & Productivity Management
- Labor Planning & Payroll Oversight ($1M Annual Labor Spend)
- Inventory Control & Cycle Counting
- Safety Compliance & Audit Readiness
- Client-Facing Operations Support
- Process Improvement & Performance Optimization
- WMS & RF Scanner Systems
- Corax WMS
- Microsoft Excel
- Power BI
- Microsoft Office 365
- SharePoint
- RF Scanners & Barcode Systems
Certification
- Forklift / Powered Industrial Truck Certified
- Automated Warehouse & Audit Compliance Training
- Power BI Essential Training
Timeline
Warehouse Supervisor
NewCold
04.2024 - 01.2026
Warehouse Manager – 3PL Client Operations
Capstone Logistics
01.2021 - 03.2024
General Manager
Tradehome Shoes
02.2018 - 01.2021
High School Diploma -
Broken Arrow High School