Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ananta Shrestha

Wilson,NC

Summary

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of a team. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of a team. Highly motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adopt working effectively unsupervised and quickly mastering new skills. Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Cable Technician

Optimum
Greenville , NC
2020.09 - Current
  • Perform work for residential and commercial customers, including connecting, reconnecting, disconnecting, or altering services.
  • Set up service for customers by installing, connecting, testing, or adjusting equipment.
  • Train customers on equipment use, setup procedures, and troubleshooting strategies.
  • Provide customers with dedicated service and support during field visits to drive maximum efficiency.
  • Troubleshoot and diagnose systems using speed, ping, and related tests.
  • Collaborate with the technical team and share information across the organization to build positive relationships with clients and coworkers.
  • Diagnose errors and technical problems and determine solutions to produce timely service reports.
  • Select correct tools or methodologies to perform specific cabling tasks.
  • Use tools, equipment, and vehicles to avoid injuries and mishaps.
  • Care for and maintain company assets to avoid breakage, misuse, or theft.
  • Train junior technicians on best practices for installing cabling systems according to industry standards.
  • Configure routers, switches, amplifiers, splitters, and other related devices to ensure proper operation of the system.
  • Install and test coaxial cable, fiber optic cables.

Data Analyst

Cloud Factory
Kathmandu , Nepal
2018.03 - 2019.05
  • Extracted data from primary and secondary sources, then reorganizing said data in a format that can be easily read by either human or machine
  • Used statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytic efforts
  • Demonstrated the significance of their work in the context of local, national, and global trends that impact both their organization and industry.

Account Executive

Max l'agence
Kathmandu , Nepal
2016.03 - 2018.02
  • Worked in many fields and help grow their companies by finding leads, closing sales, supporting existing stakeholders, formulating sales strategies, and communicating product value to stakeholders
  • Corresponded and coordinated with different brand managers regarding their business promotion and brand visibility
  • Prepared stakeholder's monthly accounts and company's revenue reports.

Education

Master of Business Administration -

University of Gloucestershire
01.2013

Bachelor's Degree in Business Administration -

Tribhuvan University
01.2009

Skills

  • Microsoft Office
  • MySQL Workbench
  • System Testing/ Configuration
  • Emergency Management
  • Device Configuration
  • Dispatch Communication
  • Customer Education
  • Troubleshooting Abilities
  • Customer Training
  • Customer Service
  • System Repairs

Timeline

Cable Technician

Optimum
2020.09 - Current

Data Analyst

Cloud Factory
2018.03 - 2019.05

Account Executive

Max l'agence
2016.03 - 2018.02

Master of Business Administration -

University of Gloucestershire

Bachelor's Degree in Business Administration -

Tribhuvan University
Ananta Shrestha