Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ANANTPREET DHALIWAL

LOUISVILLE,United States

Summary

Detail-oriented and patient-focused dental assistant with a strong background in the medical industry. Known for a calm, friendly demeanor and strong organizational skills that help maintain smooth and efficient clinic operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dental Assistant

Radiant Smiles Phoenix
Phoenix, AZ
05.2021 - 08.2024
  • Front Office Experience
  • Scheduled patients for treatments and recall appointments.
  • Conducted chart auditing , pulled reports (A/R totals continuing care, unscheduled list etc).
  • Directed patients to assigned rooms and maintained financial accuracy in end-of-day reporting.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Back Office Experience
  • Managed post-op, recall and limited exams for patients.
  • Conducted coronal polish, cavitron and hand scaling procedures.
  • Utilized Dexis for dental X-rays, captured intra oral photos, and charted treatments.
  • Handled sending lab-cases and keeping track of inventory.

Dentist

Smile Dental Clinic
, Chandigarh
03.2020 - 02.2021
  • Explained procedures, answered questions and administered pain relief for patient comfort.
  • Examined patients' teeth, gums and oral tissue to identify and diagnose conditions.
  • Performed root canals, filled cavities and provided pain management instructions.

Customer Service Representative

EasyDay Grocery Ventures Ltd.
, Chandigarh
01.2016 - 03.2020
  • Answered incoming calls and emails, providing frontline customer support.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • demonstrated problem-solving skills and the ability to work independently.
  • trilingual (English, Hindi, Punjabi) with scheduling abilities.

Education

Bachelors of Dental Surgery

Bhojia Dental College
Baddi, India
02.2020

Skills

  • Chairside Assisting
  • Digital X-Rays / Radiography
  • Sterilization & Infection Control
  • Patient Communication & Education
  • Dental Software (eg, Dentrix, Eaglesoft)
  • Inventory Management
  • HIPAA Compliance
  • Charting & Recordkeeping

Certification

  • CPR certified by American Heart Association
  • HIPAA certification
  • Biohazardous Waste Handling certification
  • Good Clinical Practice training by NIDA

Timeline

Dental Assistant

Radiant Smiles Phoenix
05.2021 - 08.2024

Dentist

Smile Dental Clinic
03.2020 - 02.2021

Customer Service Representative

EasyDay Grocery Ventures Ltd.
01.2016 - 03.2020

Bachelors of Dental Surgery

Bhojia Dental College

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ANANTPREET DHALIWAL