Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ananya Singh

Foxborough,Massachusetts

Summary

?

Overview

2
2
years of professional experience

Work History

Customer Service Officer

Shaws Star Market
02.2022 - 08.2023
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

Event Organizer

Foxborough Street Painting Festival
04.2023 - 05.2023
  • Increased event attendance by strategically marketing and promoting events through various channels.
  • Streamlined event registration process for improved attendee experience and reduced wait times.
  • Developed partnerships with local businesses to secure sponsorships, enhancing event funding and visibility.
  • Managed budgets for multiple events, ensuring cost-effective allocation of resources and maximizing returns on investment.
  • Successfully managed a team of volunteers to provide exceptional support during events, fostering a positive work environment and efficient task completion.
  • Reduced costs by negotiating discounts with suppliers while maintaining quality standards in all aspects of the event planning process.
  • Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Monitored and controlled event expenditures to meet budgets.
  • Utilized social media to promote events and increase attendance.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Created and maintained event expenditures, budgets and timelines in job-related software.

Seasonal Worker

Five Below
10.2021 - 01.2022
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Education

Bachelor of Science - Mathematics And Computer Science

University of Massachusetts Amherst
Amherst, MA
05.2027

High School Diploma -

Foxborough High School
Foxborough, MA
05.2023

Skills

  • Customer Focus
  • Data Entry
  • Complaint Handling
  • Customer Support

Timeline

Event Organizer

Foxborough Street Painting Festival
04.2023 - 05.2023

Customer Service Officer

Shaws Star Market
02.2022 - 08.2023

Seasonal Worker

Five Below
10.2021 - 01.2022

Bachelor of Science - Mathematics And Computer Science

University of Massachusetts Amherst

High School Diploma -

Foxborough High School

Similar Profiles

CREATE PROFILE
Ananya Singh