AnaPaula Gomez
El Paso,TX
Summary
Detail-oriented individual with a background in insurance and volunteer coordination. Proven ability in scheduling, logistics, and client education, contributing to enhanced service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Insurance Agent
All State Insurance Kimberly Zepeda
08.2025 - Current
- Developed and maintained client relationships to ensure satisfaction and retention.
- Analyzed insurance needs to provide tailored coverage options for clients.
- Processed policy applications and renewals efficiently, ensuring compliance with regulations.
- Educated clients on policy features, benefits, and claims processes to enhance understanding.
Pet Sitter
Personal Family
06.2025 - Current
- Provided occasional pet care for family friends, including feeding, fresh water, and medication as needed.
- Walked dogs and maintained daily routines to support pets’ comfort, safety, and behavior.
- Cleaned up after pets (litter boxes, yard waste) and kept living areas tidy and sanitary.
- Monitored pets for signs of illness or stress and communicated updates to owners with timely check-ins.
Volunteer Coordinator
Youth Confirmation Leader
08.2023 - Current
- Facilitated small-group discussions on faith, values, and personal growth for confirmation students.
- Planned and led weekly activities, reflections, and games to keep students engaged and build community.
- Coordinated service projects and event logistics (sign-ups, materials, schedules) to ensure smooth execution.
- Mentored students one-on-one, offering guidance and support in their confirmation journey.
Volunteer
Mission Trip Volunteer
04.2023 - Current
- Participated in mission trips to support community needs through service and outreach.
- Assisted with organizing and distributing supplies (food, clothing, hygiene items) to families in need.
- Helped lead youth activities and provided support during events for children and families.
- Collaborated with a team to plan daily service tasks, maintain schedules, and ensure a safe, respectful environment.
Babysitter
Private Family
01.2022 - Current
- Supervised children during playtime, ensuring safety and engagement with age-appropriate activities.
- Prepared nutritious snacks according to dietary restrictions and preferences.
- Organized educational games that promoted cognitive and social development in children.
- Maintained a clean and safe environment, adhering to hygiene standards for child care settings.
Host
Twisted Fork Restaurant
08.2025 - 12.2025
- Greeted guests upon arrival, ensuring a warm and welcoming atmosphere.
- Managed reservations and seating arrangements to optimize guest flow.
- Assisted in training new hosts on service standards and procedures.
- Coordinated with kitchen staff to communicate guest needs efficiently.
Customer Service Representative
Family Business (P.O. Box)
04.2023 - 07.2025
- Resolved customer inquiries and issues through effective communication and problem-solving skills.
- Processed orders, returns, and exchanges efficiently using company-specific software systems.
- Assisted in training new staff on customer service protocols and operational procedures.
- Maintained accurate records of customer interactions to ensure data integrity and follow-up actions.
Education
BBA -
The University of Texas At El Paso
El Paso, TX06-2029
High School Diploma -
Coronado High School
El Paso, TX06-2025
Skills
- Customer service
- Communication (English/Spanish)
- Phone etiquette
- Organization & time management
- Scheduling & coordination
- Attention to detail
- Data entry & record keeping
- Problem solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insurance Agent
All State Insurance Kimberly Zepeda
08.2025 - Current
Host
Twisted Fork Restaurant
08.2025 - 12.2025
Pet Sitter
Personal Family
06.2025 - Current
Volunteer Coordinator
Youth Confirmation Leader
08.2023 - Current
Volunteer
Mission Trip Volunteer
04.2023 - Current
Customer Service Representative
Family Business (P.O. Box)
04.2023 - 07.2025
Babysitter
Private Family
01.2022 - Current
BBA -
The University of Texas At El Paso
High School Diploma -
Coronado High School