Ana Blanco Guevara
Westbury,NY
Summary
Successful at collaborating with leadership to understand requirements and prepare courses that meet current business requirements. Proven skills in optimizing existing training programs for changing needs.
Overview
3
3
years of professional experience
Work History
Training Facilitator
Macys Department Store
Garden City, NY
02.2022 - Current
- Developed and implemented a comprehensive training curriculum for new hires.
- Conducted needs assessments to identify gaps in existing training programs.
- Facilitated group learning sessions, workshops, seminars, and orientations.
- Assessed employee performance during trainings and provided feedback.
Sales Associate
Macys Department Store
Westbury, NY
12.2021 - Current
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Fulfillment
- Sale promotion (signs)
- Markdowns
- Processed transactions using a point-of-sale system
- Maintained up-to-date knowledge of store merchandise and policies
- Organized stockroom shelves according to size, color or style
- Restocked shelves as needed to ensure sufficient inventory levels
- Conducted inventories on a regular basis to track stock levels
- Demonstrated product features and benefits for customers' needs
- Attended weekly team meetings to review performance goals and objectives
- Tracked company inventories, moved excess stock and arranged products to improve sales
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers
Fulfillment Associate
Macys Department Store
Westbury, NY
12.2021 - Current
- Verified orders for accuracy and completeness, ensuring all necessary components were included
- Packed items according to customer's specifications and requirements
Clerical Associate
Macys Department Store
Westbury, NY
12.2022 - 05.2022
Education
Marketing Certification -
Aprende Institute
10-2024
Real State Certification -
Aprende Institute
09-2024
GED -
Hempstead High School
Hempstead, NYSkills
- Order Processing
- Product Sales
- Payment Processing
- Promotional Support
- Inventory Control
- Positive and Professional
- Merchandise Display
- Customer Service
- Sales and Marketing
- Self-Checkout Assistance
Timeline
Clerical Associate
Macys Department Store
12.2022 - 05.2022
Training Facilitator
Macys Department Store
02.2022 - Current
Sales Associate
Macys Department Store
12.2021 - Current
Fulfillment Associate
Macys Department Store
12.2021 - Current
Marketing Certification -
Aprende Institute
Real State Certification -
Aprende Institute
GED -
Hempstead High School