Ana Rosa Santana
Plantation,FL
Summary
Knowledgeable International Medical Graduate adept at recognizing clinical values and abstract data from source documents. Uses analytical skills to identify data or patient safety issues.
Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Strong ethic and excellent phone etiquette. Passionate learner with vocation to help others.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Clinical Research Coordinator
Iris Research And Development
02.2023 - 12.2023
- Streamlined data collection processes for increased efficiency and accuracy in study results.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Followed informed consent processes and maintained records.
- Developed strong relationships with trial sponsors, ensuring ongoing collaboration and future project opportunities.
- Directed site initiation visits, establishing key partnerships with local healthcare providers to facilitate successful trial implementation.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Reduced data entry errors by implementing stringent quality control measures throughout the study lifecycle.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Oversaw the management of investigational product supplies, ensuring appropriate storage conditions were maintained at all times for optimal efficacy during trials.
- Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Gathered, processed, and shipped lab specimens.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Front Desk Coordinator
Iris Rheumatology
05.2022 - 02.2023
- Kept accounts in balance and ran daily reports to verify totals.
- Routed incoming mail and messages to relevant personnel without delay.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Facilitated effective communication between clients, guests, and internal staff by serving as central point of contact.
- Handled high volumes of incoming calls (more than 50/day), directing callers to appropriate departments for prompt assistance.
- Used NextGen to maintain and update records of internal data.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected room deposits, fees, and payments.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Balanced daily cash drawer reconciliations, ensuring accurate financial record keeping.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Clinical Care Coordinator
Pom Mri And Imaging Centers
01.2020 - 04.2022
- Contributed to design of innovative programs targeting specific health conditions or population groups, increasing access to specialized services within community.
- Conducted regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across organization.
- Scheduled Imaging studies, managed pre-certifications and verified insurance coverage.
- Championed patient advocacy, ensuring that unique needs and preferences of each individual were respected and addressed throughout care process
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Called insurance companies to get other benefits information on behalf of patients.
- Reduced wait times for specialist appointments by proactively identifying available slots and coordinating schedules.
- Cultivated interpersonal skills by building positive relationships with others.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Radiologist
Centro Medico UCE
08.2017 - 06.2019
- Conducted patient interviews and physical examinations prior to completing tests.
- Supported hospital-wide initiatives aimed at improving healthcare delivery systems through participation in interdisciplinary committees or task forces as needed.
- Supported patient physical and emotional comfort by taking care in positioning, responding to questions and using effective calming strategies.
- Interviewed patients and reviewed documented histories to gain solid picture of relevant data.
- Conducted diagnostic and interventional procedures for more than 50 patients per day.
- Enhanced patient care quality by collaborating with multidisciplinary healthcare teams to develop comprehensive treatment plans.
- Delivered comprehensive interpretation of various imaging tests to consulting physicians.
- Completed and filed in-depth reports highlighting interpretations of every patient evaluation.
- Reviewed procedure results, formed well-qualified opinions and generated reports detailing findings.
- Kept work and patient areas clean, orderly and well-stocked to promote efficiency.
- Volunteered at community health clinic to provide high quality care for low-income and indigent patients.
Junior Radiologist
IDSS
06.2016 - 05.2018
- Reduced radiology department wait times by efficiently scheduling and performing diagnostic procedures.
- Contributed to research projects within field of Radiology, advancing knowledge of imaging techniques and disease diagnosis.
- Delivered comprehensive interpretation of various imaging tests to consulting physicians.
- Maintained, cleaned and sterilized instruments and equipment for each patient.
- Analyzed and interpreted X-ray, ultrasound, MRI and CT scan images to communicate diagnoses to healthcare providers.
- Maintained strong relationships with referring physicians through consistent communication regarding patient findings and recommendations.
- Supported hospital-wide initiatives aimed at improving healthcare delivery systems through participation in interdisciplinary committees or task forces as needed.
- Participated in continuing education opportunities to stay current with advancements in radiologic technology and diagnostic methods.
Radiology Resident
Centro Medico UCE
06.2012 - 06.2016
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Kept work and patient areas clean, orderly and well-stocked to promote efficiency.
- Participated in continuing education programs regularly, staying current on industry trends and advancements related to diagnostic imaging technologies.
- Supported patient physical and emotional comfort by taking care in positioning, responding to questions and using effective calming strategies.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Managed inventory of radiological supplies and equipment, ensuring proper maintenance and availability during procedures.
- Collaborated with wider healthcare teams to provide comprehensive patient care.
- Maintained, cleaned and sterilized instruments and equipment for each patient.
- Acted as liaison between Radiology department and other medical professionals within hospital system, fostering strong interdisciplinary relationships that enhanced patient care outcomes.
- Interviewed patients and reviewed documented histories to gain solid picture of relevant data.
- Handled private and confidential information in compliance with hospital policies and procedures.
Education
Master in Diagnostic Imaging - Radiology Specialist Master
Universidad Central Del Este
Santo Domingo, Dominican Republic 01.2016
Practice License, Exequatur - Imaging
Instituto De Oncología Dr.Heriberto Pieter
Santo Domingo, Dominican Republic01.2009
M.D. -
Universidad Iberoamericana (UNIBE)
Santo Domingo, Dominican Republic01.2008
General Education -
Colegio Dominicano De La Salle
Santo Domingo , Dominican Republic08.2002
Skills
- Microsoft Office
- Medical terminology
- Typing speed 60 wpm
- Bilingual fluent: English/ Spanish
- Medical Procedures and Laboratory
- HIPAA & OSHA
- IATA
- EDC
- Good Clinical Practices
- Documentation Management
- Protocol development
- NextGen / ECW
Locations
- IRIS Research and Development, 140 SW 84TH Ave, Plantation, FL, 33324
- IRIS Rheumatology and Immunology, 140 SW 84th Ave, Plantation, FL, 33324
- POM MRI & Radiology Centers, 11011 Sheridan St #101, Hollywood, FL, 33026
- Centro Médico UCE, Ave. MaximoGomez 66, Santo Domingo, 10106, Dominican Republic
- Hospital de la Mujer Dominicana, Av. SimonBolivar No.842, Santo Domingo, Dominican Republic
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Limited Working
Quote
Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.
Marie Curie
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
NextGen
ECW
Timeline
Clinical Research Coordinator
Iris Research And Development
02.2023 - 12.2023
Front Desk Coordinator
Iris Rheumatology
05.2022 - 02.2023
Clinical Care Coordinator
Pom Mri And Imaging Centers
01.2020 - 04.2022
Radiologist
Centro Medico UCE
08.2017 - 06.2019
Junior Radiologist
IDSS
06.2016 - 05.2018
Radiology Resident
Centro Medico UCE
06.2012 - 06.2016
Master in Diagnostic Imaging - Radiology Specialist Master
Universidad Central Del Este
Practice License, Exequatur - Imaging
Instituto De Oncología Dr.Heriberto Pieter
M.D. -
Universidad Iberoamericana (UNIBE)
General Education -
Colegio Dominicano De La Salle
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