Ana S. Murillo-Villa
Detroit
Summary
Detail-oriented Licensed Cosmetologist with experience in independent studio management and spa-based treatments. Skilled in customized service planning, client retention strategies, and delivering elevated, personalized experiences. Known for generating consistent client growth and maintaining high professional standards.
Overview
2
2
years of professional experience
Work History
Head Spa & Facial Specialist
Duo Head Spa & Nails
08.2025 - Current
- Maintained a clean and organized work environment, adhering to strict sanitation guidelines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Performed customized relaxing scalp and facial treatments based on individual client needs.
- Conducted detailed consultations and skin/scalp analysis.
- managed appointment flow to ensure a relaxing, luxury experience.
- Consistently received positive client feedback.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
Licensed Cosmetologist
Independent
02.2025 - Current
- Executed various hair treatments, including coloring, cutting, and styling, ensuring high-quality results.
- Educated clients on product usage and aftercare techniques for optimal results.
- Built strong client relationships through effective communication and attentive service delivery.
- Assisted in promoting salon services through social media engagement and local advertising efforts.
- Built a loyal clientele base through exceptional customer service and personalized care.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Increased salon revenue through effective upselling of products and services.
- Demonstrated strong attention to detail while performing intricate haircutting techniques for precise results every time.
- Monitored social media analytics to adjust strategies for greater impact.
Cashier
Hibachi Food Truck
07.2024 - 01.2025
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of service area to enhance customer experience.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Collaborated with team members to optimize workflow during peak hours.
- Handled cash, credit, and mobile payment transactions while ensuring accuracy in cash drawer balance.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Cosmetology
David Pressley School Of Cosmetology
Taylor, MI12.2024
Skills
- Customer relations
- Expert problem solving
- Sanitation regulations
- Meeting deadlines
- Guest relations
- Detail-oriented mindset
- Outstanding client care
- Friendly, positive attitude
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Head Spa & Facial Specialist
Duo Head Spa & Nails
08.2025 - Current
Licensed Cosmetologist
Independent
02.2025 - Current
Cashier
Hibachi Food Truck
07.2024 - 01.2025
Cosmetology
David Pressley School Of Cosmetology