'Anaseini 'Ofa
Dedicated High School Graduate
Provo,UT
Summary
Dynamic Shop Manager at AJ Nancy Store with a proven track record in enhancing customer satisfaction through strategic sales initiatives. Expert in inventory control and cash management, complemented by strong interpersonal skills. Successfully maintained a safe environment while driving employee engagement and optimizing operational efficiency.
Overview
3
3
years of professional experience
1
1
Language
Work History
Shop Manager
AJ Nancy Store
01.2023 - 03.2025
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Kept orderly and accurate accounting records by monitoring sales documentation
- Maintained safe working environment by enforcing adherence to safety and security protocols
Volunteer
Sacret Heart Kindergarden
01.2023 - 02.2025
- Assisted with special events and programs for the kids.
- Maintained clean, neat, and operational facilities for children's classroom
- Supported engaging, fun, and smooth-running events by helping teachers with organization and planning.
- Used strong interpersonal communication skills to convey information to parents and kids.
Tutor
Vava'u High School
02.2024 - 10.2024
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Babysitter
Private
03.2022 - 09.2022
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
High School Diploma -
Vava'u High School
Vava'u, Tonga 05.2001 -
Skills
Fast Learner
Problem Solving
Teamwork
Adaptability
Time Management
Customer service
Customer engagement
Timeline
Tutor
Vava'u High School
02.2024 - 10.2024
Shop Manager
AJ Nancy Store
01.2023 - 03.2025
Volunteer
Sacret Heart Kindergarden
01.2023 - 02.2025
Babysitter
Private
03.2022 - 09.2022
High School Diploma -
Vava'u High School
05.2001 -
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