Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anaseini Uluave

South San Francisco,CA

Summary

To obtain a role in the field for which I am applying. Caring and dependable customer service professional with valuable experience at United Airlines. Known for solving problems effectively and creating strong, positive relationships with clients. Skilled at managing complicated situations with empathy, clear communication, and a calm approach. Committed to providing respectful, high-quality support in busy, service-focused environments.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

United Airlines
11.2015 - Current
  • Provide exceptional customer service to airline passengers
  • Operate booking systems for ticketing and rebooking
  • Manage refunds, flight changes, and baggage services
  • Ensure safety protocols are followed by all staff

Client Service Representative

Golden State Art
10.2023 - 01.2025
  • Effectively manage phone services for client inquiries
  • Promptly respond to client messages and requests
  • Accurately take and process customer orders
  • Resolve customer issues and ensure satisfaction
  • Coordinate with logistics for timely order delivery

Medical Assistant

Concentra Urgent Care
02.2021 - 12.2021
  • Register patients and manage check-out processes
  • Measure vital signs and perform vision screening tests
  • Conduct urinalysis dipstick tests for diagnostic support
  • Prepare examination rooms for patient appointments
  • Deliver high-quality patient care and support

Education

Pharmacy Technician -

Stepful | National HealthCareer Association
05-2025

Medical Assistant Degree - undefined

Unitek
South San Francisco, CA
01.2021

High School Diploma -

South San Francisco High School
South San Francisco, CA
05-2014

Skills

  • Pharmacy Technician: Dosage Calculations, Basic Pharmacology, Medication Storage, Prescription Data Entry, Insurance Adjudication, Purchasing and Inventory Control
  • Soft Skills: Communication, Customer Service, Problem Solving, Relationship Building, Critical Thinking, Exceptional customer service, Effective team collaboration, and Adaptable and quick learner

Timeline

Client Service Representative

Golden State Art
10.2023 - 01.2025

Medical Assistant

Concentra Urgent Care
02.2021 - 12.2021

Customer Service Representative

United Airlines
11.2015 - Current

Medical Assistant Degree - undefined

Unitek

Pharmacy Technician -

Stepful | National HealthCareer Association

High School Diploma -

South San Francisco High School

Similar Profiles

CREATE PROFILE