A`nashanay Broussard
Puyallup
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Brista
Big Foot Java
Puyallup
03.2025 - 09.2025
- Prepared high-quality coffee beverages following established recipes and standards.
- Provided exceptional customer service in a fast-paced café environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Managed inventory levels of coffee beans, milk, and supplies effectively.
Bartender
Night Owl Hookah Lounge
02.2024 - 01.2025
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, enhancing guest experience and driving repeat business.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Cultivated loyal clientele through outstanding service and engaging conversations, fostering a welcoming atmosphere.
- Maintained a presentable and well-stocked bar, ensuring readiness to meet customer needs and expectations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Cashier
Tempe Liquor & Smoke Shop
Tempe
10.2023 - 12.2024
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of the sales floor.
- Restocked shelves with liquor and smoke products as needed.
- Collaborated with team members to ensure smooth store operations.
- Provided excellent customer service to enhance shopping experience.
Server
Ash Lounge
08.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Education
Master of Science - Ethics in Science
Clover Park Technical College
Lakewood, WA10-2026
MBA - Business Administration/ Business Marketing
University of Phoenix
Tempe, AZ09-2024
High School Diploma -
Mount Tahoma High School
Tacoma, WA06-2016
Some College (No Degree) - Social Services & mental health
Pierce College
Puyallup, WASkills
- Effective Multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Customer service proficiency
- Skilled in managing safe alcohol consumption
- Inventory management
- Approachable demeanor
Accomplishments
- Won "employee of the month " Award for great citizenship.
References
Ne`teddy Collins - Neteddycollins@gmail.com - Supervisor/coworker
Tori Smith- (253)532-0147 - Family/Friend
Amber Gorr - (253) 820-1178 - long Term Mentor
Latonya gore- (253)398-6400 old manger/ friend
Hobbies and Interests
- Food Tourism
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
- Volunteering for community initiatives to give back to local communities and make a positive impact.
- Passionate about balancing physical health with mental and emotional wellness.
- Gym Workouts
- Music
- Learning new cooking techniques and expanding my culinary skills.
- I enjoy cooking for friends and family gatherings.
- Reading
- Strategy Games
Timeline
Brista
Big Foot Java
03.2025 - 09.2025
Bartender
Night Owl Hookah Lounge
02.2024 - 01.2025
Cashier
Tempe Liquor & Smoke Shop
10.2023 - 12.2024
Server
Ash Lounge
08.2022 - 01.2024
Master of Science - Ethics in Science
Clover Park Technical College
MBA - Business Administration/ Business Marketing
University of Phoenix
High School Diploma -
Mount Tahoma High School
Some College (No Degree) - Social Services & mental health
Pierce College