Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Myles

Grand Prairie,TX

Summary

Dedicated dispatcher with over 6+ years of experience. Versatile and experienced plumbing dispatcher dedicated to excellent work and customer satisfaction. Experienced in working with new construction residential homes and committed to pleasing the customer. Hard working and self-motivated team player who trains others.

Overview

9
9
years of professional experience
1
1
Certification

Work History

New Real Estate Agent

New Real Estate Agent
11.2024 - Current
  • I am a new real estate agent. I am looking to join a brokerage to further my career in real estate.

Dispatcher/Trainer

Cathedral Plumbing of Texas
08.2021 - Current
  • Specialize in knowing every community, subdivision and residential homes that Cathedral Plumbs
  • Specializes in creating warranty tickets for any home that is within the warranty period
  • Promptly dispatch plumbers to designate work assignments
  • Expert in putting in emergency calls, quality checks and taking all phone calls
  • Building a relationship with builders such as CB JENI, LENNAR, DR HORTON, NORMANDY HOMES, K HOV and many more
  • Working on call 24 hours to adhere to the customer’s needs
  • Clocking in and out plumbing
  • Creating a daily work schedule for plumbers
  • Creating warranty tickets
  • Knowledgeable able Pre-Pours, Hyphen Ticket Systems, Brix, Rough and Trim Stages of homes

Dispatcher

Precision Document Solutions
02.2019 - 08.2021
  • Specialize in dispatching tech to their assigned area
  • Managing daily tasks such as 'ticketing system'
  • Creating Tickets
  • Taking Phone calls
  • Managing hospital printers’ systems

Tech Support

Frontier Communication
01.2016 - 02.2019
  • Call center environment
  • Talking phone calls and troubleshooting
  • Troubleshooting internet, phone and TV outages
  • Upselling products on a weekly basis

Education

diploma -

Ferriday High School
Ferriday
01.2007

Grambling State University

Skills

  • Xpress Management System
  • Excel
  • Hyphen
  • Brix
  • Word Document
  • Leadership
  • Driver communication
  • Work order management
  • Training new hires

Certification

  • Notary Public

Timeline

New Real Estate Agent

New Real Estate Agent
11.2024 - Current

Dispatcher/Trainer

Cathedral Plumbing of Texas
08.2021 - Current

Dispatcher

Precision Document Solutions
02.2019 - 08.2021

Tech Support

Frontier Communication
01.2016 - 02.2019

diploma -

Ferriday High School

Grambling State University

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Courtney Myles