Anastacia Flood
Guerneville,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Hottub Technician
Spa Dad and Son
Guerneville, California
09.2017 - 09.2024
- Performed weekly pool and hottub cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.
- Inspected pools and hottubs to identify any leaks or other problems that may need to be addressed.
- Provided technical advice to clients regarding hottub maintenance issues such as proper filtration systems.
- Conducted routine inspections of all equipment associated with swimming pools, spas, hot tubs and fountains to ensure proper operation.
- Troubleshot electrical components related to pool operations such as timers, switches and circuit breakers.
- Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
- Identified potential hazards that could result in injury or property damage if left unchecked.
- Adhered strictly to all company policies and procedures related to safety protocols while working on site.
- Diagnosed problems with existing pools using testing instruments such as pH meters.
- Educated clients about best practices for maintaining cleanliness standards within their pools and hottubs.
- Inspected pool and hottub equipment for proper functioning of pumps, filters and control equipment.
- Vacuumed, brushed and cleaned pools to maintain proper functionality and pH.
- Maintained clean, presentable and safe aquatic areas to deliver positive guest experiences.
- Stocked inventory of pool chemicals and cleaning materials.
- Instructed customers in safe pool and hottub use and in proper, economical use and maintenance of filter and vacuum.
- Cleaned swimming pools and hottubs and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Winterized outdoor facilities at end of season.
- Trained and supervised new hottub cleaning staff in safe and productive services that generated satisfied and loyal customers.
- Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
- Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
- Assisted with new employee training by educating staff on policies and procedures.
- Maintained chemical balance daily in pools and hottubs by testing and adjusting chlorine, pH, and alkalinity levels.
- Maintained a route 5 day out of the week serving several hottubs and pools.
- Drove a company vehicle.
Education
GED -
Snead State Community College
Boaz, AL05-2009
Skills
- Equipment Maintenance
- Issue Analysis
- System Troubleshooting
- Quality Control
- Customer Service
- Multitasking and Organization
- Project Management
- Staff education and training
- Distribution of Goods
- Operation Monitoring
- Routine Inspections
- Team Training
- Preventive Maintenance
- Attention to Detail
- Written/Verbal Communication
- Works Well Under Pressure
Timeline
Hottub Technician
Spa Dad and Son
09.2017 - 09.2024
GED -
Snead State Community College