Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
BrightStar Care - Port Charlotte
06.2018 - 04.2024
Perform and record vital signs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitoring vitals and patient behavior and reporting them to the nursing and medical staff.
Assisting patients with mobility needs, transferring them from wheelchair to bed.
Turning or adjusting patients in bed to prevent bedsores or other discomfort.
Collect information about conditions and treatment plans from caregivers, nurses and doctors.
Provided compassionate care to patients, assisting with daily living activities and mobility support.
Trained new staff on best practices in patient care and operational procedures, enhancing team efficiency.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other housekeeping duties as instructed by client.
Medical Billing & Coding Capstone
Florida Technical College
09.2022 - 09.2022
Translated and reviewed medical terminology related to medical billing & coding, reimbursement issues, overview of ICD-10 and CPT coding, and pathophysiology for each organ system.
Analyzed patient health records to identify surgical procedures and operations or other services.
Abstracted information from the medical record and coded accurately procedures and services using the CTP and ICD-10-CM.
Analyzed patient health records to identify principal or first-listed and secondary diagnoses.
Demonstrate the ability to assign Diagnosis Related Groups (DRGs).
Practical experience on in and out patients coding procedures:
Evaluation and Management, Medicine, Gastroenterology, General Surgery.
Deli Clerk
Publix
04.2016 - 09.2021
Customer Service
Sells products by providing customers with information needed to make product-related decisions.
Fills, maintains, and rotates products and displays.
Operates cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment.
Maintained cleanliness and organization of deli display cases, enhancing customer experience.
Trained new staff on food safety protocols and proper handling techniques for deli products.
Collaborated with team to manage inventory levels, minimizing waste and optimizing stock availability.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Handled general cleaning of work area and maintenance areas.
CNA
Village Place and Rehabilitation
06.2018 - 03.2019
Provided direct patient care, including assistance with daily living activities and mobility support.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Maintained accurate patient records and documentation in compliance with healthcare regulations.
Assisted in the implementation of individualized care plans to enhance patient well-being.
Trained new staff on best practices for patient care and safety protocols.
Advocated for patients' needs, ensuring comfort, dignity, and respect during all interactions.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Prevented cross-contamination by cleaning and sterilizing equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Education
Bachelors - Cybersecurity and Information Assurance
Western Governors University
Utah
10.2027
Diploma - Medical Billing and Coding
FLORIDA TECHNICAL COLLEGE
Orlando, FL
10.2022
Skills
Health Insurance Verification
Typing Proficient 60 WPM
Front Desk/Receptionist Duties
Proficient Microsoft suite
Cleaning expertise
Infection control practices
Technical support and assistance
Adaptable to fast-paced environments
Strong multitasking
Time management
Basic life support
Certification
Med Tech-Cert
National Certified Insurance and Coding Specialist – NCCT
Health Insurance Agent 2-40 Licensure
Certified Nursing Assistant
First Aid CPR & Basic Life Support Certified
Comptia A+ in progress
Timeline
Medical Billing & Coding Capstone
Florida Technical College
09.2022 - 09.2022
CNA
Village Place and Rehabilitation
06.2018 - 03.2019
Certified Nursing Assistant
BrightStar Care - Port Charlotte
06.2018 - 04.2024
Deli Clerk
Publix
04.2016 - 09.2021
Bachelors - Cybersecurity and Information Assurance