Rebecca Bullock

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Documented patient information and care activities in electronic health record. PCC software.
• Helped patients complete range of motion exercises to prevent loss of function during care.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs. Checked blood sugar levels.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Helped patients complete range of motion exercises to prevent loss of function during care.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Cared for clients with diagnoses such as Alzheimer's and Dementia.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Baylor Shift

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

• Worked with outside entities to resolve issues with billing, claims and payments.
• Posted payments and processed refunds.
• Contacted patients after insurance was calculated to obtain payments.
• Electronically submitted bills according to compliance guidelines.
• Reconciled statements with patient records.
• Monitored flags and resolved urgent items with accuracy and efficiency.
• Utilized computer programs to create invoices, letters and other documents.
• Maintained office inventory and organized supplies for efficiency and expected needs.
• Contacted customers to discuss past-due accounts and negotiated payment plans.
• Maintained accurate records of customer accounts, payments and payment plans.
• Worked with customer to create debt repayment plan based on current financial condition.
• Researched billing errors and discrepancies to initiate corrective action.
• Monitored customer accounts for payment delinquency and initiated collection efforts.
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