Anastashia Richardson
Florence
Summary
Dedicated and ambitious professional with expertise in data management, patient care, and customer support. Strong work ethic and determination to excel in any role. Committed to continuous learning and growth, always aiming to deliver top-notch performance. Skills and experience make me the ideal candidate for this opportunity.
Overview
6
6
years of professional experience
Work History
PATIENT CARE ADVOCATE
Alorica
Florence
01.2023 - 04.2025
- Managed prescription and benefits coverage.
- Processed medication orders efficiently.
- Collaborated with pharmacists and technicians.
- Maintained accurate medical documentation.
- Optimized patient scheduling, reducing wait times and improving service efficiency.
- Streamlined benefits verification, enhancing patient access to necessary medications.
- Provided empathetic patient support, ensuring clear communication of care procedures.
SOCIAL MEDIA ANALYST
Francis Marion University
01.2019 - 05.2019
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Promoted upcoming events for department heads and English faculty.
- Support student campaign by engaging campus directory and managing traffic to social platforms.
- Recommended changes in processes or procedures based on feedback from customers or colleagues.
- Ensured compliance with company policies when publishing content
- Researched industry trends and competitors' activities to develop new ideas for content creation.
- Organized events or webinars related to the company's products or services.
Education
Bachelor of Arts -
Francis Marion University
Florence, SC05.2025
Skills
- Creative thinking
- Collaboration
- Adaptability and Flexibility
- Data analysis
- Customer service
- Project management
- Patient advocacy
- Research skills
- Patient care
- Multitasking
- Verbal and written communication
- Client documentation
- Organizational skills
- Claims processing
- Insurance practices
- Appointment scheduling
- Care plan assessment
- Medical terminology
- Strategic planning
- Quality assurance
Accomplishments
- Richard B. Larson Memorial Award, 2025
- Deans List, Francis Marion University, 2024
- Presidents List, Francis Marion University, 2025
Timeline
PATIENT CARE ADVOCATE
Alorica
01.2023 - 04.2025
SOCIAL MEDIA ANALYST
Francis Marion University
01.2019 - 05.2019
Bachelor of Arts -
Francis Marion University