Anastasia Allen
Summary
Proven track record at Parks Lincoln of Longwood and Vinzo's, excelling in complaint resolution and data entry, showcasing exceptional customer service and organizational skills. Demonstrated a commitment to maintaining information security, contributing to a positive and efficient work environment.
Knowledgeable about medical terminology and anatomy.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Vinzo's Italian Grill and Pizzeria
08.2022 - Current
- Arranged and replenished service desk displays and merchandise racks to maintain the appearance of the location.
- Enabled customers to feel welcomed, important, and appreciated by answering questions.
- Resolved customer complaints and maintained a clean and tidy area.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
Receptionist
Parks Lincoln of Longwood
10.2021 - 04.2022
- Answered phone promptly and directed incoming calls to the correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors a positive first impression.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized, maintained, and updated information in computer databases.
Education
Associate of Science - Radiologist Assistant
Valencia College
Orlando, FL12.2025
High School Diploma -
Lake Howell High School
Winter Park, FL05.2022
Skills
- Medical terminology knowledge
- Anatomy knowledge
- Information Security
- Complaint resolution
- Data Entry
- Appointment Scheduling
- Microsoft Excel
- Prioritization
Additional Information
I am currently on a pathway to become a radiographer/radiographic technician.
I have an interest and passion for health science and the medical field as a whole.
I can use American sign language
Timeline
Customer Service Cashier
Vinzo's Italian Grill and Pizzeria
08.2022 - Current
Receptionist
Parks Lincoln of Longwood
10.2021 - 04.2022
Associate of Science - Radiologist Assistant
Valencia College
High School Diploma -
Lake Howell High School
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