Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Mccullough

Round Top

Summary

Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in Medical Assistant role.

Overview

2024
2024
years of professional experience

Work History

Customer Service Cashier

Customer Service Representative

Sutherlands Lumber
05.2023 - 09.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Delivered prompt service to prioritize customer needs.
  • Implemented and developed customer service training processes.

Education

Certified Clinical Medical Assistant

Blinn College
Brenham, TX
12-2024

High School Diploma -

Round Top- Carmine ISD
Round Top, TX
05-2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Product knowledge
  • Time management
  • Attention to detail
  • Multitasking and organization
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Vital sign monitoring
  • Vital signs monitoring
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Compassionate
  • CPR
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Laboratory specimen collection
  • Professionalism and ethics
  • Maintaining confidentiality

Timeline

Customer Service Representative

Sutherlands Lumber
05.2023 - 09.2023

Customer Service Cashier

Certified Clinical Medical Assistant

Blinn College

High School Diploma -

Round Top- Carmine ISD
Mariah Mccullough