Anastasia Austin
Internal Revenue Service, IRS
Topeka,KS
6
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Clerk
2 Years 5 Months- Processed, reviewed, and organized tax forms and supporting documentation.
- Entered and verified taxpayer information with a high degree of accuracy.
- Maintained confidential records in accordance with federal privacy and security regulations.
- Reviewed documents for completeness and resolved discrepancies when appropriate.
- Scanned, filed, indexed, and retrieved electronic and paper records.
- Responded to routine inquiries and directed taxpayers or staff to appropriate resources.
- Performed data entry, recordkeeping, and administrative support tasks.
- Met daily production and quality goals while maintaining attention to detail.
- Operated standard office equipment and utilized computer databases and office software.
Kitchen Supervisor
1 Year 5 Months- Supervised daily food preparation and meal service for a large inmate population.
- Trained, assigned, and monitored inmate workers in food service operations and safety procedures.
- Maintained security by enforcing institutional rules and supervising inmate activities in the kitchen.
- Ensured compliance with health, sanitation, and food safety regulations.
- Inspected food quality, portion sizes, and kitchen cleanliness.
- Operated and maintained commercial kitchen equipment safely.
- Completed production records, temperature logs, inventory reports, and other required documentation.
Nutritional Service Tech
1 Year 8 Months- Greeted customers at counter, fulfilling requests and providing information to enhance dining experience.
- Prepared food according to standard recipes, incorporating customer requests to ensure satisfaction.
- Strictly followed sanitation and food safety guidelines set by regulatory agencies and company standards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Set up and broke down food service lines quickly to maintain service flow.
- Cultivated positive relationships with customers, improving overall service quality and customer loyalty.
- Developed and maintained positive relationships with customers to enhance service.
- Modified food preparation techniques to meet specific customer requests in accordance with customer requests.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Package Handler
7 Months- Loaded and unloaded packages from trailers, trucks, and conveyor systems.
- Sorted, scanned, and routed packages according to destination and delivery schedules.
- Lifted and moved packages weighing up to 50–100 pounds using proper lifting techniques.
- Maintained accuracy while meeting daily productivity and performance goals.
- Inspected packages for damage and reported discrepancies or safety concerns.
- Kept work areas clean, organized, and free of hazards.
- Worked efficiently in a physically demanding, fast-paced environment.
- Assisted with peak shipping periods by adapting to changing workloads and priorities.
Team Member
1 Year 8 Months- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members on company procedures and safety requirements to ensure compliance and readiness.
- Adopted strategies to enhance productivity and efficiency in task completion.
- Cultivated teamwork and open communication with colleagues and management to improve workplace dynamics.
- Maintained cleanliness and organization in work areas to enhance team safety and productivity.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Guided customers in selecting merchandise that met their needs to improve satisfaction.
Education
High School Diploma
Skills
Adaptability
Records Management
Verbal communication
Critical thinking
Leadership
Time management
Data analysis
Problem Solving
Timeline
Clerk
Internal Revenue Service, IRS
03.2024 - CurrentRead More
Kitchen Supervisor
Shawnee County Correctional Facility
01.2024 - 06.2025Read More
Nutritional Service Tech
Stormont-Vail HealthCare
03.2022 - 11.2023Read More
Package Handler
Fed Ex Ground
01.2022 - 08.2022Read More
Team Member
Freddys Frozen Custard And Steakburger
06.2020 - 02.2022Read More
Highland Park High School
High School Diploma
Read More